Schedule an OpenShift when you’d like an employee to pick up a shift instead of assigning it to a specific person. OpenShifts are a good fit when:
- You want to give your employees the flexibility to pick up shifts that work best for them.
- Your employees’ availability is complicated, and letting them pick up shifts themselves saves time for everyone.
Getting started with OpenShifts
The OpenShifts feature allows you to add shifts to the scheduler that employees can select to work based on their eligibility.
TIP: Collapse the OpenShifts row when there are at least 4 shifts scheduled in a day for a simplified view of the scheduler.
Once published, eligible employees are notified based via email or on their mobile devices depending on their alert preferences.
Who can take OpenShifts?
An employee is eligible to pick up a shift if they meet the following criteria:
- They are qualified for the shift based on their tagged positions.
- They are not already scheduled for a published shift.
- They are not scheduled for approved time off.
- They are not hidden in the scheduler.
When the OpenShift criteria is defined, you can view all employees who are eligible to pick up the shift.
Offer OpenShifts to specific employees
Click View currently eligible employees to select which employees can pick up the OpenShift.
After publishing the OpenShift, employees are notified and the first employee to view and accept the OpenShift gets it automatically. Employees can pick up OpenShifts from the web app or the Android and iOS apps.
OpenShift Requests, also called Shift Bidding an option within an OpenShift that allows employees to express interest in the shift. Management can then view who has requested to pick up the OpenShift and select and approve an employee to work the shift.
Shift Bidding is available on Pro level plans. The account holder can upgrade to Pro on the Account & Billing page via the web.