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Our Customer Care team is available during these hours:
Monday-Friday:
- Tickets: 7 A.M. to 10 P.M. Central Standard Time (UTC -6:00)
- Live chat: 7 A.M. to 7 P.M. Central Standard Time (UTC -6:00)
Saturday-Sunday:
- Tickets and live chat: 9 A.M. to 4:30 P.M. Central Standard Time (UTC -6:00)
Holidays:
- Tickets and live chat: 8 A.M. to 5 P.M. Central Standard Time (UTC -6:00)
During our business hours, we do our best to get back to you within a few hours. If you contact us after business hours, we will get back to you on the next business day. Holidays may affect these hours.
NOTE: During Daylight Saving Time, support hours change to Central Daylight Time (CDT) (UTC -5:00)