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Submit a Ticket with When I Work Customer Care

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Our Customer Care team is available during these hours:

Monday-Friday:

  • Tickets: 7 A.M. to 10 P.M. Central Standard Time (UTC -6:00)
  • Live chat: 7 A.M. to 7 P.M. Central Standard Time (UTC -6:00)

Saturday-Sunday:

  • Tickets and live chat: 9 A.M. to 4:30 P.M. Central Standard Time (UTC -6:00)

Holidays:

  • Tickets and live chat: 8 A.M. to 5 P.M. Central Standard Time (UTC -6:00)

During our business hours, we do our best to get back to you within a few hours. If you contact us after business hours, we will get back to you on the next business day. Holidays may affect these hours.

NOTE: During Daylight Saving Time, support hours change to Central Daylight Time (CDT) (UTC -5:00)