Requesting Time Off

From your

Applies to , , ,

Overview

When you need to take time off from work, use When I Work to send the request to your manager for approval. Time off can be submitted as Holiday (paid or unpaid), Personal (paid or unpaid) or Sick (paid or unpaid).

You can also request time off from your iPhone/iPad or Android phone.

Considerations

If you have employee access privileges, time off may be restricted based on your employer’s policies.

Your employer can:

  • Turn off time off requests to prevent you from creating them in When I Work. If the feature is disabled, management can enter requests on your behalf.
  • Prevent you from requesting time off on specific dates.
  • Require that you request time off a certain number of days in advance, except for sick time off. Sick time off can also be requested for past dates.
  • Limit the number of paid hours per day.

A time off request for a full day is defined as 12am to 11:59pm. If your shift crosses this boundary you need to submit your time off accordingly.

All requests have a status. Learn more about the different Time Off Request Statuses.

Steps

  1. Hover over Requests, then select Add Request Time Off.

  2. Set up your time off request.Employee time off request
  3. Click Send Request.

After you submit your time off request, it is sent to your manager for approval.

Request details

NameWho?4
Description(Required) If you’re a Supervisor, Manager, or Admin, set who you’re creating the request for.
NameTime-Off Type
Description(Required) Select what type of time off you’re taking:

  • Holiday (paid or unpaid)
  • Personal (paid or unpaid)
  • Sick (paid or unpaid)
NameAre you taking off a portion of a day or a whole day?
Description(Required) Select whether you’re taking time off All Day or for a Partial Day.
NameStart Date
Description(Required) Set the date and times for your time off request.

  • If you’re submitting an all day request, set the Start Date and End Date.
  • If you’re submitting a partial day request, set the Start Date, then enter the Time.
NameEnd Date1
Description(Required) Set the end date for your time off request.
NameTime2
Description(Required) Set when your time off request begins and ends.
NamePaid Hours3
Description(Required) Set how many paid hours you’re requesting off.
NameEmployee4
Description(Required) If you’re a Supervisor, Manager, or Admin, set who you’re creating the request for.
NameMessage
Description(Optional) Include a message with your time off request.
Name Description
Who?4 (Required) If you’re a Supervisor, Manager, or Admin, set who you’re creating the request for.
Time-Off Type (Required) Select what type of time off you’re taking:

  • Holiday (paid or unpaid)
  • Personal (paid or unpaid)
  • Sick (paid or unpaid)
Are you taking off a portion of a day or a whole day? (Required) Select whether you’re taking time off All Day or for a Partial Day.
Start Date (Required) Set the date and times for your time off request.

  • If you’re submitting an all day request, set the Start Date and End Date.
  • If you’re submitting a partial day request, set the Start Date, then enter the Time.
End Date1 (Required) Set the end date for your time off request.
Time2 (Required) Set when your time off request begins and ends.
Paid Hours3 (Required) Set how many paid hours you’re requesting off.
Employee4 (Required) If you’re a Supervisor, Manager, or Admin, set who you’re creating the request for.
Message (Optional) Include a message with your time off request.

1Appears only when you’re requesting all day off.
2Appears only when you’re requesting a partial day off.
3Appears if the Time-Off Type is set to Paid (PTO), Holiday, or Sick.
4Appears if you have supervisor, manager, or Admin access privileges.

Updated on March 26, 2021

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