Requesting Time Off

From your

Applies to , , ,

Overview

When you need to take time off from work, use When I Work to send the request to your manager for approval. Time off can be submitted as unpaid, paid (PTO), sick, or holiday.

You can also request time off from your iPhone/iPad or Android phone.

Things to know before you begin

If you have employee access privileges, time off may be restricted based on your employer’s policies.

Your employer can:

  • Turn off time off requests to prevent you from creating them in When I Work.
  • Prevent you from requesting time off on specific dates.
  • Require that you request time off a certain number of days in advance, except for sick time off. Sick time off can also be requested for past dates.
  • Limit the number of paid hours per day.

Managers and account holders can make these policy changes in the Time Off Requests section of App Settings.

All requests have a status. Learn more about the different Time Off Request Statuses.

Steps

  1. Hover your pointer over Tray icon in the upper-right corner of the screen, then click Request Time Off.
  2. Set up your time off request.Request time off
  3. Click Send Request.

After you submit your time off request, it is sent to your manager for approval.

Request details

NameAre you taking off a portion of a day or a whole day?
Description(Required) Select whether you’re taking time off All Day or for a Partial Day.
NameTime-Off Type
Description(Required) Select what type of time off you’re taking:

  • Unpaid
  • Paid (PTO)
  • Sick
  • Holiday
NameStart Date
Description(Required) Set the date and times for your time off request.

  • If you’re submitting an all day request, set the Start Date and End Date.
  • If you’re submitting a partial day request, set the Start DateStart Time, and End Time.
NameEnd Date1
Description(Required) Set the end date for your time off request.
NameStart Time2
Description(Required) Set when your time off request begins.
NameEnd Time2
Description(Required) Set when your time off request ends.
NamePaid Hours3
Description(Required) Set how many paid hours you’re requesting off.
NameEmployee4
Description(Required) If you’re a supervisor, manager, or account holder, set who you’re creating the request for.
NameMessage
Description(Optional) Include a message with your time off request.
Name Description
Are you taking off a portion of a day or a whole day? (Required) Select whether you’re taking time off All Day or for a Partial Day.
Time-Off Type (Required) Select what type of time off you’re taking:

  • Unpaid
  • Paid (PTO)
  • Sick
  • Holiday
Start Date (Required) Set the date and times for your time off request.

  • If you’re submitting an all day request, set the Start Date and End Date.
  • If you’re submitting a partial day request, set the Start DateStart Time, and End Time.
End Date1 (Required) Set the end date for your time off request.
Start Time2 (Required) Set when your time off request begins.
End Time2 (Required) Set when your time off request ends.
Paid Hours3 (Required) Set how many paid hours you’re requesting off.
Employee4 (Required) If you’re a supervisor, manager, or account holder, set who you’re creating the request for.
Message (Optional) Include a message with your time off request.

1Appears only when you’re requesting all day off.
2Appears only when you’re requesting a partial day off.
3Appears if the Time-Off Type is set to Paid (PTO), Holiday, or Sick.
4Appears if you have supervisor, manager, or account holder access privileges.

Updated on April 4, 2019

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