Overview

You can edit a user’s information at any time from the When I Work Scheduling app.

You can also edit a user from your computer or iOS device.

Considerations

• You must have supervisor, manager, or admin level access to edit a user’s information.
• A registered user’s email address cannot be changed by an admin, manager, or supervisor if the user has already registered. The user can edit their email by logging into When I Work from a computer, the Android app or the iOS app.

Edit a user’s information

1.  From the When I Work Scheduling app, tap on the top left of the screen.
2. Tap Employees in the Toolbox list. 
3. Tap the user that you want to edit.
4. Tap .
5. Edit the user’s details:
   • First name
   • Last name
   • Phone number
   • Notes
6. Edit the user’s assignments:
   1. Tap  next to Add Position… to add the position(s) they are qualified to work.
   2. Tap  next to the positions they are no longer qualified to work to remove a position from the user’s profile.
   3. Tap next to Add Tag… to add the tags they are qualified to work.
   4. Tap next to the tags they are no longer qualified to work to remove a position from the user’s profile.
   5. Tap next to Add Schedule… to add the schedules they are qualified to work.
   6. Tap  to the right of the Schedules users are unqualified to work to remove a user from a schedule.
7. Tap  on the top right corner of the screen.