User Access Privileges
From your Computer
Applies to Admins, Managers, Supervisors
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User Access
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Each user within the account can be given Employee, Supervisor, or Manager access privileges. Also called “access levels”, these levels of access determine what users can see and do in When I Work. New users are set up as Employees by default. Set a user’s access level as Employee if you would...
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Working With Employees
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Reactivating Archived Employees
If you have an employee re-joining your business, you can reactivate an archived employee to restore their previous employee profile instead of adding a new profile. When you reactivate an employee: They do not receive a notification that they’ve been reactivated. After reactivating an employee’s profile, their information repopulates in...From your Computer
Applies to Admins, Managers, Supervisors
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Attendance Alerts & Exempt Status
If employees do not need to clock in and clock out or do not need overtime calculated, you can disable attendance reminders and prevent overtime from being calculated for them. Enable this setting to make an employee exempt from overtime pay calculations. For example, the user is a salaried employee. Hover...From your Computer
Applies to Admins, Managers, Supervisors
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Archiving an Employee
Archiving an employee removes that person from the schedule and revokes access to your workplace. You can also archive an employee from your computer or iPhone/iPad. You must have Supervisor, Manager, or Admin access privileges to archive an employee. Supervisors can only archive users with employee-level access. Admins and managers can archive any users. If an...From your Android device
Applies to Admins, Managers, Supervisors
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Edit an Employee’s Information
You can edit an employee’s information at any time from the When I Work Scheduling app. You can also edit an employee from your computer or iPhone/iPad. You must have Supervisor, Manager, or Admin access privileges to edit an employee’s information. A registered employee’s email address cannot be changed by an Admin, Manager, or Supervisor if the...From your Android device
Applies to Admins, Managers, Supervisors
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Archive an Employee
Archiving an employee removes that person from the schedule, deactivates their employee profile and revokes access to your workplace. You must have Supervisor, Manager, or Admin access privileges to archive an employee. Supervisors can only archive users with Employee level access that are assigned to the same schedules. Admins and Managers can archive any...From your Computer
Applies to Admins, Managers, Supervisors