If you have a new email address, updating your email address in your When I Work profile ensures that email notifications and other messages are sent to the correct email address.
Things to know before you begin
- Supervisors, managers, and account holders cannot update a registered employee’s email address. For security reasons, only the registered employee can update their email address.
- If you’re part of multiple workplaces, updates to your email address take effect for all workplaces.
- The new email address becomes the email address you use to log into the When I Work app.
- From the When I Work Scheduling app, tap Menu button in the top-left corner of the screen.
- Tap Profile & Settings.
- Enter your new email address in the Email field.
- When you’re finished, tap Checkmark button in the top-right corner of the screen.