Overview

Tags provide a way to define custom shift qualifications that cannot be easily captured by position alone. Think of tags like additional eligibility requirements that you can layer on top of positions.

For example, tags can capture requirements like:

• Certifications

• Preferred status

• Tenure/seniority

• Skill subsets not reflected in the position

• Degree

• Geographic location

Example

The following is just one example of how tags can work alongside shifts to designate extra requirements.

Once you’ve created your tags, you can assign those tags to users, shifts, and shift templates in any combination to ensure that shifts are matched to the correct users.

You can also create and manage tags on your Computer and iOS device.

Considerations

• You must have supervisor, manager or admin level access to create a tag.

• Tags are not visible to employees.
• When a shift has tags assigned, an employee must be assigned all tags present in the shift to be eligible to take it.

Add a tag

1. From the When I Work Scheduling app, tap  in the top-left corner of the screen.
2. Tap Tags.
3. Tap .
4. Enter a name for your tag.
5. Tap to finish.

Edit a tag

1. From the When I Work Scheduling app, tap  in the top-left corner of the screen.
2. Tap Tags.
3. Tap the tag you want to edit.
4. Edit the tag.
5. Tap to finish.

Delete a tag

1. From the When I Work Scheduling app, tap  in the top-left corner of the screen.
2. Tap Tags.
3. Tap .
4. Tap Delete to confirm the deletion.

Search tags

1. From the When I Work Scheduling app, tap  in the top-left corner of the screen.
2. Scroll down, then tap Tags.
3. In the top-right corner of the screen, tap .
4. Enter the name of the tag you want to find. The list is filtered to your search criteria automatically.