Related Articles

• Creating and Managing Tags

  From your Android device

  Tags provide a way to define custom shift qualifications that cannot be easily captured by position alone. Think of tags like additional eligibility requirements that you can layer on top of positions. For example, tags can capture requirements like: Certifications Preferred status Tenure/seniority Skill subsets not reflected in the position...

• Creating and Managing Tags

  From your iOS device

  Tags provide a way to define custom shift qualifications that cannot be easily captured by position alone. Think of tags like additional eligibility requirements that you can layer on top of positions. For example, tags can capture requirements like: Certifications Preferred status Tenure/seniority Skill subsets not reflected in the position...

• Creating and Managing Tags

  From your Computer

  Tags provide a way to define custom shift qualifications that cannot be easily captured by position alone. Think of tags like additional eligibility requirements that you can layer on top of positions. For example, tags can capture requirements like: Certifications Preferred status Tenure/seniority Skill subsets not reflected in the position...

• Importing Users

  From your Computer

  Whether you’re building a brand new account or updating your existing roster, the user import feature has several benefits makes maintaining your team’s information easy. We offer a user import template that streamlines the import process. You can: Add all of your users in advance without their email address so...

• Download the User Import Template

  From your Computer

  When I Work provides a downloadable user import template that helps to streamline your user import process. If you already have a user spreadsheet set up, you can import that file into When I Work. However, we recommend using the When I Work user import template for best results. Headers...

• View Archived Users

  From your Computer

  If you have previously archived (deleted) a user, you can view a list of users whose profiles are inactive along with the date they were archived. If you wish to reactivate user profiles, see Reactivating Archived Users. You must have admin, manager or supervisor access privileges to view archived users. supervisors cannot...