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Attendance Settings
From your computer
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Preventing Employees from Editing Their Timesheets
By default, users with employee level access have the ability to edit their own personal timesheets. If you don’t want employees or supervisors to edit their own timesheets, disable the feature in the Attendance Settings so they can only record their hours by clocking in and out. You must have admin or manager (with “can manage timesheets and pay periods” enabled) level access to change the timesheet settings. If you allow employees to edit their own timesheets, they can only make edits to timesheets in open pay periods. Hover over , then select Attendance Settings. In the General section, uncheck the Allow employees to enter... -
Restricting Where Users Can Clock In Or Clock Out
Users with employee or supervisor level access can be allowed to clock in or clock out from anywhere, or you can limit where they are allowed to clock in or clock out based on where they’re physically located. You might want to set up location-based restrictions to increase accountability and... -
Allow Clocking In from Mobile Devices
Turn on the mobile time clock method to allow your users to clock in and out using the When I Work app on their iOS device and Android devices. You can also allow users to clock in and out from personal computers or time clock terminals. You must have manager... -
Allow Clocking In With a Personal Computer
If your user’s use computers at work, allow them clock in and out from their computers when they’re logged in to the When I Work web app. You can also allow users to clock in from the When I Work mobile apps or time clock terminals. You must have manager... -
Setting Pay Period Length
Set the pay period length to align with how frequently your users are paid. For example, if you pay users every week you might want to set weekly pay periods. You must have admin or manager (with “can manage timesheets and pay periods” enabled) level access to change pay periods settings. Changing... -
How Break Reporting (Attestation) Works
The break reporting feature allows users to report that they have taken all of their required paid breaks and their scheduled unpaid breaks during their shift. If the user did not take their breaks, they can leave a note explaining why the breaks were missed for the employer’s records. Timesheet exports will highlight any missed breaks on the Breaks tab of the export. Break reporting can be especially useful for your workplace if, in states like California, laws require people to attest to their breaks. Your account’s plan must include Attendance. When enabled, users are required report on breaks before...Applies to Admins, Managers, Supervisors
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Automatically Deduct Scheduled Breaks
You can have unpaid breaks automatically deducted from timesheets if your users don’t punch in or punch out for breaks on their own. When I Work recommends this feature be used when users have regular unpaid breaks entered as a part of their schedule and there is no requirement for... -
Setting Overtime Alerts
Overtime alerts notify you when users with employee level access are nearing overtime, scheduled for overtime or have accepted a shift that adds overtime hours. Managers and supervisors have the option to opt in or out of these alerts by setting their personal alert preferences. Overtime alerts are based on...Applies to Admins, Managers, Supervisors
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Adjust When Clock In/Out Reminders Are Sent
Reminders are sent if a user forgets to clock in or clock out for a shift. Adjust how soon after a user forgets to clock in or out for a reminder to send to best fit your needs. For example, you might want to remind users five minutes after they...Applies to Admins
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Attendance Settings
Configure your Attendance Settings to determine how your users use Time Clock & Attendance. This article is an overview of all available attendance settings. The settings in your account are dependent upon your plan. See your account’s Plans page or When I Work Pricing for more information and a full feature list. You must have admin or manager level access to access the Attendance Settings page. A manager can access the Pay Periods settings only if the admin gives them access to manage timesheets and pay periods. Only the admin can access the Notifications settings. If you make any changes to Attendance Settings,... -
Scheduling Breaks
Scheduling breaks allows you to communicate with your team when they should take their breaks directly within their shift. If you are out and on the go, breaks can also be added from your iOS device or Android device. They can also be saved into any new/existing Shift Templates! Break times cannot overlap with one another Break start times must exist within the time of the scheduled shift Total break duration cannot exceed total length of the scheduled shift Multiple breaks can be added; up to 100 per shift Click the [+ Add a Break] button Add the...Applies to Admins, Managers, Supervisors
From your iPhone or iPad
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How Break Reporting (Attestation) Works
The break reporting feature allows users to report that they have taken all of their required paid breaks and their scheduled unpaid breaks during their shift. If the user did not take their breaks, they can leave a note explaining why the breaks were missed for the employer’s records. Timesheet exports will highlight any missed breaks on the Breaks tab of the export. Break reporting can be especially useful for your workplace if, in states like California, laws require people to attest to their breaks. Your account’s plan must include Attendance. When enabled, users are required report on breaks before...Applies to Admins, Managers, Supervisors
From your Android phone
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How Break Reporting (Attestation) Works
The break reporting feature allows users to report that they have taken all of their required paid breaks and their scheduled unpaid breaks during their shift. If the user did not take their breaks, they can leave a note explaining why the breaks were missed for the employer’s records. Timesheet exports will highlight any missed breaks on the Breaks tab of the export. Break reporting can be especially useful for your workplace if, in states like California, laws require people to attest to their breaks. Your account’s plan must include Attendance. When enabled, users are required report on breaks before...Applies to Admins, Managers, Supervisors