Reminders are sent if a user forgets to clock in or clock out for a shift. Adjust how soon after a user forgets to clock in or out for a reminder to send to best fit your needs.
For example, you might want to remind users five minutes after they forget to clock in/out and remind management 15 minutes after.
- Only users with admin level access can change the attendance settings that determine when clock in/out reminders are sent.
- Attendance Settings control when clock in/out reminders are sent, while individual users’ need to have Clock In/Out Reminders enabled in their alert preferences to receive the reminders.
- supervisors, managers, and the admin receive clock in/out reminders for users tagged to the same schedules.
How reminders work
Clock in/out reminders are sent to both employees and management:
- An employee is reminded to clock in/out for their shift if they forget.
- supervisors, managers, and the admin are alerted when an employee forgets to clock in/out so they can remind the employee to clock in/out or clock in/out on the employee’s behalf.
Adjust when clock in/out reminders are sent
Hover over , then select Attendance Settings.
- Scroll down to the Notifications section.
- Choose how long to wait to send the notifications. Notifications can be sent 1 minute after, 3 minutes after, 5 minutes after, 15 minutes after, or 30 minutes after an employee forgets to clock in or out.
- Notify managers When Employees Miss Clock In/Out: supervisors, managers, and admins are notified when their employees fail to clock in or out.
- Notify Users When They Miss Clock In/Out: Users are notified when they fail to clock in or out.
- Click Save in the top-right corner of the screen.