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General Settings
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Setting Time Zones
When I Work’s time zone settings determine how schedules and time entries are viewed and created. If you have users across different time zones, setting time zones allows users to view shift times and timesheet entires in their local time. You must have admin level access to adjust the workplace time zone in the General Settings. Changing the workplace’s time zone setting will adjust shift times on the schedule. If you use When I Work Time Clock & Attendance, timesheet entries are also adjusted. Time zones can be set for the workplace account and individual user profiles. The workplace’s default... -
Currency Settings
The default currency setting in When I Work is set to USD ($). If you’re an admin or manager, you can select a different currency in the Settings General Settings. Hover over Gear, then select Settings General Settings. In the App Settings section, click the down arrow next to the Currency Symbol... -
Setting Overtime Thresholds
Set up overtime thresholds so users are paid extra depending on how many hours they work within a certain time frame. You can adjust the thresholds to calculate weekly, daily, and daily double overtime. For example, if the weekly overtime threshold is set to 40 hours and a user works... -
Change the Weekly Overtime Boundary
Accounts that calculate weekly overtime from the start of the pay period have the option to switch their overtime calculation to the start of the work week. The advantages of switching your account’s overtime boundary to the start day of the week include: Keeping things simple: Switching allows for overtime... -
Enabling Privacy for All Employees
If you want to prevent users with employee level access from viewing all other users with employee level access, you can enable global user privacy in the Settings General Settings. This will prevent users from seeing the Coworkers tab, the full schedule, and limit shift coverage options like swaps and... -
General Settings
Input your workplace information and determine how your staff uses When I Work by configuring your General Settings. This article is an overview of all available general settings. The settings in your account are dependent upon your plan. See your account’s Plans page or When I Work Pricing for more information and a full feature list. You must have admin or manager level access to view and modify the General Settings. If you make any changes to General Settings, click Save in the top-right corner of the screen. Communicate settings changes to users To avoid confusion, be sure to inform them of... -
Manage Additional Time Off Types
You can create additional time off types to align with your workplace’s time off policies. There is no limit to the amount of additional types you create and they can be set as unpaid, paid, or both. This is useful when you want to add types like Jury Duty, Bereavement,...