General Settings
Applies to Account Holders, Managers
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General Settings
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Input your company information and determine how your staff uses the app by configuring your company’s General Settings. You must be a manager or account holder to view and modify your company’s General Settings. If you make any changes to General Settings, click Save in the top-right corner of the screen. Communicate...
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Changing the Start Day of the Work Week
If you prefer to think of your week starting on a specific day, you can change the first day you see in the schedule. By default, When I Work sets the start day in the schedule to Sunday. You must be a manager or account holder to change the start...Applies to Account Holders, Managers
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Setting the Time Zone
The time zone set for a workplace determines what time zone schedules and timesheets are created in. If you have employees in different time zones, you can set their custom time zone so they can view their shift times based on their local time zones. You must be the account...Applies to Account Holders, Managers
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Currency Settings
The default currency setting in When I Work is set to USD ($). If you’re a manager or account holder, you can select a different currency in the Settings General Settings. Hover over Gear, then select Settings General Settings. In the App Settings section, click the down arrow next to the Currency Symbol drop...Applies to Account Holders, Managers
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Setting Overtime Thresholds
Set up your overtime thresholds so employees are paid extra depending on how many hours they work within a certain time frame. You can adjust the thresholds to calculate weekly, daily, and daily double overtime. For example, if your weekly overtime threshold is set to 40 hours and an employee...Applies to Account Holders, Managers
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Changing the Weekly Overtime Boundary
Accounts that calculate weekly overtime from the start of the pay period have the option to switch their overtime calculation to the start of the work week. The advantages of switching your account’s overtime boundary to the start day of the week include: Keeping things simple: Switching allows for overtime...Applies to Account Holders, Managers
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Enabling Privacy for All Employees
If you want to prevent users with an Employee access level from viewing all other users with an Employee access level, you can enable global employee privacy in the General Settings. This will prevent users from seeing the Coworkers tab, the Schedule, and Swaps and Drops. You must be a...Applies to Account Holders, Managers