When I Work Help Center

When I Work Help Center

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  • Clocking an Employee In or Out (Scheduling App)

    • August 8, 2016
    • Curtis Branum

    If you’re a supervisor, manager, or admin, you can clock in or out on behalf of your employees from your iOS device. You can also clock in on behalf of your employees from your computer or Android device. If you’re a supervisor, you can only clock in or out on behalf of employees that belong to your schedule. From the When I Work Staff Scheduling app, go to the dashboard. Tap User Activity. At the bottom of the screen, tap Clock others in our out. Tap beside the name of the employee that needs to be clocked in or out…

  • ADP Workforce Now Timesheet Export

    • July 29, 2016
    • Curtis Branum

    If you use Time Clock & Attendance, you can easily send payroll information to ADP Workforce Now for payroll processing. Your workplace must use Time Clock & Attendance to set up payroll integrations. You must have manager or admin level access to set up the integration. If you have multiple ADP…

  • Setting Up a Time Clock Terminal

    • July 27, 2016
    • Curtis Branum

    A time clock terminal is a dedicated computer or mobile device at your workplace that is used solely for clocking in and out. You might set up a time clock terminal at an entrance, break room, or central location at your workplace. Users clock in and out from the terminal…

  • Attendance Notices

    • Curtis Branum

    If you are using Scheduling and Time Clock & Attendance you will have attendance notices that appear in the dashboard. These notices are there to let you know when users clock in late, forget to clock out, clock in at the wrong location, or forgot to clock in. The last seven days of attendance notices display on the dashboard. Attendance notices are generated based off of the ‘How early can employees and supervisors clock in for a shift?’ and ‘Notify users when they miss a clock in/out’ menus in the Attendance Settings. The Attendance Notices card show alerts related to…

  • Attendance Settings

    • July 26, 2016
    • Curtis Branum

    Configure your Attendance Settings to determine how your users use Time Clock & Attendance. This article is an overview of all available attendance settings. The settings in your account are dependent upon your plan. See your account’s Plans page or When I Work Pricing for more information and a full feature list. You must have admin or manager level access to access the Attendance Settings page. A manager can access the Pay Periods settings only if the admin gives them access to manage timesheets and pay periods. Only the admin can access the Notifications settings. If you make any changes to Attendance Settings,…

  • Clocking an Employee In or Out (Scheduling App)

    • Curtis Branum

    If you’re a supervisor, manager, or admin, you can clock in or out on behalf of your employees from your Android device. You can also clock in on behalf of your employees from your computer or iOS device. If you need to clock in or out for your own shift, see Clocking In and Out from Android. If you’re a supervisor, you can only clock in or out on behalf of employees that belong to your schedule. From the When I Work Scheduling app, tap Employee Activity At the bottom of the screen, tap Clock others in or out? Tap…

  • Add Time Clock & Attendance to Scheduling

    • Curtis Branum

    This article walks through how to add Time Clock & Attendance to your account when you are already using When I Work Scheduling. If you are new to When I Work and have not set up Scheduling, See Setting Up Scheduling and Time Clock & Attendance for Your Workplace. Add…

  • QuickBooks Online Integration

    • Curtis Branum

    When I Work integrates with QuickBooks Online to make managing users and exporting pay period hours painless. The integration allows you to sync user names and send worked hours to QuickBooks Online. Prior to exporting this information, you will need to close out your pay period. Your workplace must use Time Clock & Attendance to set up payroll integrations. This integration is compatible with Quickbooks Online Plus with Payroll in the United States, India and Canada. Other QuickBooks Online plans are not compatible. Quickbooks Online Plus accounts must use Core, Premium, Elite or Standard. Outside payroll service integrations are not compatible. PaySuite…

  • Gusto Integration

    • Curtis Branum

    When I Work integrates with Gusto to make managing employees and exporting payroll painless. The integration allows you to: Sync employee names Send timesheets from When I Work to Gusto Send When I Work job positions to Gusto Send PTO and sick time from When I Work to Gusto Your workplace must use Time Clock & Attendance to set up payroll integrations. The linked Gusto account must have only one pay schedule. The Gusto pay period frequency and dates must match the When I Work pay period. All When I Work users with worked hours must be assigned to the single pay schedule in…

  • Using Schedule Templates

    • July 20, 2016
    • Curtis Branum

    Schedule templates allow you to create a daily or weekly schedule that is reusable. If your schedules are very similar from day to day or week to week, use a template to save time and avoid creating schedules from scratch. You may use an already existing schedule or create a new one to use as a template. Templates can be made for daily or weekly schedules, but not two week or monthly schedules. Templates do not include repeating shifts by default. You can choose to include them when saving. Click Scheduler. Create a daily or weekly schedule that you’d like…

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