Chad Busch – Page 12 – When I Work Help Center

Scheduler Reference Guide
- June 22, 2017
- Chad Busch
Use the Scheduler to create and manage the schedule for your workplace. You can access the Scheduler in the When I Work web app at any time by clicking the Scheduler tab at the top of the page. The schedule displays scheduled shifts, annotations, user’s availability preferences, and approved time off. Callout Name Description a Annotation Use annotations to send your staff an announcement, let them know your business is closed, or prevent them from taking time off. Click Annotation button next to a date to add or edit an annotation. b OpenShift Use OpenShifts to offer shifts to a select…
Editing User’s Timesheets
- March 23, 2017
- Chad Busch
If you notice a discrepancy in a user’s timesheet, you can make the necessary corrections. You can also add time off and unpaid breaks. If you’re an employee, you can edit your own timesheet if your employer has chosen to allow it. For information about how to read time entries,…
Finding a Replacement for a Shift
- March 13, 2017
- Chad Busch
If a user is unable to work an assigned shift, you can offer the shift to other qualified users. The first user to accept the offer is automatically assigned to work the shift. You can also find a replacement from your computer, iPhone, or iPad. From the When I Work…
Finding a Replacement for a Shift
- Chad Busch
If a user is unable to work an assigned shift, you can offer the shift to other qualified users. The first user to accept the offer is automatically assigned to work the shift. You can also find a replacement from your computer or Android phone. From the When I Work…
Schedule Views for Employees
- February 10, 2017
- Chad Busch
The When I Work Scheduling app allows you to view your personal schedule, the full schedule, and available OpenShifts. If you have supervisor, manager, or admin access privileges, check out our schedule views article for management. From the When I Work Scheduling app, tap Calendar Scheduler. The My Shifts view appears by…
Schedule Views
- Chad Busch
The When I Work Scheduling app for Android allows you to view and manage the full schedule, OpenShifts, and your personal schedule. If you have employee access privileges, check out our employee schedule views article. From the When I Work Scheduling app, tap Calendar Scheduler at the bottom of the screen….
Scheduling an OpenShift (Open Scheduling)
- February 8, 2017
- Chad Busch
Schedule an OpenShift when you’d like a user to pick up a shift instead of assigning it to a specific person. OpenShifts are a good fit when: You want to give your users the flexibility to pick up shifts that work best for them. Your user’s availability is complicated, and letting them pick up shifts themselves saves time for everyone. You can also schedule an OpenShift from your computer or iPhone. From the When I Work Scheduling app, tap Calendar Schedule on the bottom of the screen. Tap More button, then tap Create Shift. You will see a list of shift templates that can…
Publishing Shifts
- Chad Busch
If you need to publish an existing shift on the go, the When I Work Scheduling app for Android has you covered. Publishing shifts allows users to see their shifts when they log in and sends them notifications based on their alert preferences. The When I Work Scheduling app for…
Unpublishing Shifts
- Chad Busch
You may need to unpublish a shift if you accidentally published it too early, or if you need to modify the shift without making the changes immediately visible to the user. When you unpublish a shift, the assigned user can no longer see it and the user is not notified….
Reassigning Shifts
- January 20, 2017
- Chad Busch
You might need to reassign a shift to a different user if the originally scheduled user can’t work the shift. If you’d prefer to offer the shift to other users so they can volunteer to take it, use the find replacement feature instead. If you’re using day view to build the schedule: Click and drag a shift to move it to a different user. The shift is not visible to employees until you publish the schedule. Tip You can also move the shift to a different time by dragging the shift to the left or right. If you’re using week…

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