The When I Work for RUN Powered by ADP® connector enables you to send pay period hours from When I Work right to ADP before you close the pay period. This article provides details around the requirements to implement the connector as well as setup instructions for matching user and…
The default currency setting in When I Work is set to USD ($). If you’re an admin or manager, you can select a different currency in the Settings General Settings. Hover over Gear, then select Settings General Settings. In the App Settings section, click the down arrow next to the Currency Symbol…
This article lists the minimum requirements to use When I Work on your computer, iOS device, or Android device. The When I Work web app supports the following internet browsers running on Windows or macOS: Google Chrome version 118 and later Firefox version 115 and later Safari version 16 and later Edge version 119 and later Make sure to download the scheduling app from the App Store as our web app is not supported by mobile web browsers. Your iPhone or iPad must be running iOS 16 or later. iOS versions 7.1–15.0 can continue to use older versions of the…
Determine how your staff use schedules by configuring your Scheduling Settings. This article is an overview of all available scheduling settings. The settings in your account are dependent upon your plan. See your account’s Plans page or When I Work Pricing for more information and a full feature list. You must have admin or manager level access to access the Scheduling Settings page. If you make any changes to Scheduling Settings, click Save in the top-right corner of the screen. Communicate settings changes to users To avoid confusion, be sure to inform users of any changes to the account’s settings. Hover over …
When I Work integrates with Gusto to make managing employees and exporting payroll painless. The integration allows you to: Sync employee names Send timesheets from When I Work to Gusto Send When I Work job positions to Gusto Send PTO and sick time from When I Work to Gusto Your workplace must use Time Clock & Attendance to set up payroll integrations. The linked Gusto account must have only one pay schedule. The Gusto pay period frequency and dates must match the When I Work pay period. All When I Work users with worked hours must be assigned to the single pay schedule in…
When I Work is excited to announce When I Work Payroll! When I Work Payroll is designed to make it incredibly easy for small businesses to run payroll. When I Work Payroll is full-service. Itʼs always ready to run, with no importing or closing pay periods needed. When I Work Payroll is part of When I Work, meaning itʼs a single, user-friendly system. When I Work Payroll includes the following feature set for launch: Real-time payroll experience – Time entries are automatically synced and recalculated with payroll. No need to import and no more data issues between payroll and time…
Payroll is full-service. It’s always ready to run, with no importing or closing pay periods needed. Payroll is part of When I Work, meaning it’s a single, user-friendly system. The following is a high-level summary of how Payroll with When I Work works: Contact the When I Work Customer Care team to get your account enrolled in Payroll. Check out the Payroll Reference Guide for Managers for an overview of the core functions. Add all the relevant details to your users to support running payroll, such as bank account information, tax withholdings, and recurring deductions. Review your payroll and make…
Schedule your staff more effectively in the Android app by viewing their scheduling conflicts. Conflicts occur if a user is scheduled when they: Already have a scheduled shift Break a scheduling rule Have approved time off Have indicated they’re unavailable to work When creating or editing a shift, you can select to assign the shift as an OpenShift for users to pick up, or directly to an agent. a. Qualified Users are users that have the correct Position and Tag assignments to be eligible to take the shift. b. All Employees are all users assigned to the Schedule. c. Tap…
When I Work strives to comply with industry standard best practices that ensure your data stays private and secure. A TLS v1.2 compliant version of your web browser or mobile app is required to connect to When I Work. If your web browser or mobile app is not compliant, you…
When I Work provides a rich interface for creating custom reports then refining each to look at data about your workplace analytically. Once you have created a custom report, you can refine the data within the report and save the report definitions to run the report again in the future. Considerations Data availability for the Shifts and Times report spans the past 3 months and 3 months into the future. Data availability for the Shift History report spans the past 60 days. Reports cover a 180 day duration period. Data in the Shifts and Times reports are available in real-time….
