To ensure timesheets are consistent, When I Work uses a standard calculation method to record worked hours. When I Work uses the following rules to calculate worked hours: When a user clocks in or out, When I Work records the hour and minute. Seconds are not recorded. For example, a…
Every time off request created must have a time off type. The type of time off communicates why the user is taking time off. The time off request feature in When I Work may not fully align with your employer’s rules for time off. For more information on how your…
Enable Tips Tracking if you want your employees to report the tips they earned for each shift. Users are asked how much they earned in tips upon clocking out. You can report tips using a computer, iOS device, or Android device. This data can be used when running Payroll and also sent over to an integration. Tax Purpose Reported tips are tips that have already been paid out and are used for tax purposes. These are not tips owed to the user in a paycheck. Hover over , then select Attendance Settings. Navigate to Tips Tracking and click the toggle…
Set up a payroll integration to streamline sending pay period information from When I Work to your payroll processor. Your account’s plan must include Attendance to set up payroll integrations. Follow our instructions to set up a payroll integration with any of these payroll processors: When I Work for RUN…
With the new Square integration, running payroll is quick and easy. Automatically sync timesheet data to Square—and manage employees and schedule data between systems with ease. Sync time entries to Square directly from When I Work timesheets. Import Square team members into When I Work as employees. Manage employee/team member…
If your users are having trouble clocking in from a time clock terminal on a desktop or laptop computer, follow the steps in this article to troubleshoot and resolve the issue. If your time clock terminal is running on a tablet or phone, check out our troubleshooting article on the…
If your users are having trouble clocking in from a time clock terminal on an iPad, iPhone, Android phone, or Android tablet, follow the steps in this article to troubleshoot and resolve the issue. If your time clock terminal is running on a computer, check out our troubleshooting article on…
WorkChat allows you and your staff to send messages and images in real time without exchanging personal contact information. For example, you might want to start a discussion, share an image, send an announcement, or just let your employees know you’re running late. If you have manager or admin access privileges, you…
On-Demand Pay means users can take wage advances based on the hours they have already completed instead of waiting for payday¹. When I Work teamed up with CLair to provide this at no cost to employers², no impact on payroll, with fee-free³ and instant options for users4. This allows users to take an advance based on their hours worked, available in the When I Work mobile app. No cost to you No changes to payroll Clair in-house support team The Clair On-Demand Pay Reference Guide is a guide for how you turn On-Demand Pay on in your When I Work…
The previous provider access component (PPAC) guides employers through how to grant access to their payroll history, enabling a more seamless transfer of data. Check out the Payroll Implementation Guide for more information about all the other steps. Link Location This link is available on the Payroll page in When I Work. Considerations Check is When I Work’s embedded payroll partner. In order to migrate data from your previous payroll provider, you may be asked to grant access to Check as an authorized user. This greatly reduces the implementation time as well as minimizes opportunity for error. Using the component…
