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Updating Your Profile Settings

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Your personal profile in When I Work allows you to change your password, set a profile image, set your personal information, and configure your preferences.

Accessing your profile

  1. Hover over your name, then select  My Profile.

Changing your password

Click Change Password, then enter a new password.

For more information, see Changing Your Password.

Updating your profile picture

Hover over your avatar and click to set a profile picture or to change your profile picture. The image you upload must be bigger than 128×128 pixels and no bigger than 500k in size.

For more information, see Add a Profile Picture.

Changing your first and last name

Edit your First Name and Last Name. Click Save when you’re finished.

Updating your contact information

Set your Email Address and Mobile Number. Click Save when you’re finished.

Setting your do not disturb hours

If you don’t want to receive SMS notifications during a specific period of time, set a start and end time under Do Not Disturb Hours. Click Save when you’re finished.

Do not disturb hours Apply to SMS Only

Email and mobile app push notifications are still sent during your do not disturb hours.

Changing the timezone

If you work in a different time zone than your employer, you can set the Timezone to translate your schedule to your local time. Click Save when you’re finished.

Keeping your contact information private

If you don’t want your coworkers to see your contact information, select Hide Contact Information from Coworkers. Click Save when you’re finished.

For more information, see Privacy Settings.

Setting alert preferences

When I Work sends you alerts to make sure you stay informed about what’s going on. For example, you can receive an alert when the schedule is updated or you have an upcoming shift. Set your alert preferences to make sure you’re notified in the right place at the right time.

For more information, see Setting Alert Preferences.

Updated on January 19, 2023

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