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Configure Two-Step Verification

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Overview

Two-step verification adds a second layer of security to your account by requiring another method of verification beyond your initial password. This article covers configuring two-step verification on your computer.

You can also configure two-step verification on your iOS device or Android device.

Two-Step Verification Technical Reference

For more information about two-step verification, see Two-Step Verification Technical Reference.

Considerations

  • If you have a smartphone, When I Work recommends using an Authenticator App to configure two-step verification. When I Work recommends Authy, LastPass, or Google Authenticator.
  • If you do not have a smartphone, When I Work recommends SMS text verification to set up two-step verification.
  • Two-step verification is an opt-in feature.

Change verification method

  1. Hover over your name, then select My Profile My Profile.

  2. Click the Configure Two-Step Verification.Configure two-step verification
  3. Click Change Two-Step Verification Method, then click Continue.Change methodVerify method change
  4. Follow instructions to enable two-step verification in your chosen method.

Regenerate recovery codes

  1. Hover over your name, then select My Profile My Profile.

  2. Click the Configure Two-Step Verification.Configure two-step verification
  3. Click Regenerate Recovery Codes, then click Continue.Regenerate recovery codesConfirm code regeneration
  4. Click Copy Codes and paste them into an email to send to yourself for backup purposes.Recovery codes
  5. Click Done.

Disable two-step verification

  1. Hover over your name, then select My Profile My Profile.

  2. Click the Configure Two-Step Verification.Configure two-step verification
  3. Click Disable Two-step Verification.Disable verifcation
  4. Click Disable.Disable verification confirmation

 

 

 

Updated on March 1, 2021

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