Overview
If you have people re-joining your business, you can reactivate an archived user to restore their previous user profile instead of adding a new profile.
Considerations
- When you reactivate a user:
- They do not receive a notification that they’ve been reactivated.
- After reactivating a user’s profile, their information repopulates in the account and the user can log in again.
- Only their past shifts from when they were deleted repopulate back in the Scheduler.
- Their requests repopulate back to the Requests page.
- You must have admin, manager or supervisor level accessto reactivate users.
- Supervisors can only reactivate users with employee level access that are assigned to the same schedules.
- Admins and managers can reactivate any user.
- To browse a list of archived users, see View Archived Users.
Reactivate an individual user
Hover over , then select Users.
- In the top-right corner of the page, click Add.
- In the top-right corner, type the name of the user you want to reactivate in the Find Previous User menu.
- Select the user’s profile you want to reactivate.
The user’s profile repopulates with their information. - If you need to, make any changes to their information, then click Reactivate User.
NOTE: Individual users can also be restored from the Archived Users page.
Reactivate multiple users
Hover over , then select Users.
- In the top-right corner of the page, click More button.
- Click View Archived Users.
- Select users by clicking the checkbox to the left of their profile pictures. If you want to select all users, click the checkbox in the top-left corner of the header row.
- Click Restore.