Overview

Reminders are sent if a user forgets to clock in or clock out for a shift. Adjust how soon after a user forgets to clock in or out for a reminder to send to best fit your needs.

For example, you might want to remind users five minutes after they forget to clock in/out and remind management 15 minutes after.

Considerations

• Only users with admin level access can change the attendance settings that determine when clock in/out reminders are sent.
• Attendance Settings control when clock in/out reminders are sent, while individual users’ need to have Clock In/Out Reminders enabled in their alert preferences to receive the reminders.
• supervisors, managers, and the admin receive clock in/out reminders for users tagged to the same schedules.

How reminders work

Clock in/out reminders are sent to both employees and management:

• An employee is reminded to clock in/out for their shift if they forget.
• supervisors, managers, and the admin are alerted when an employee forgets to clock in/out so they can remind the employee to clock in/out or clock in/out on the employee’s behalf.

Adjust when clock in/out reminders are sent

1. Hover over , then select  Attendance Settings.

2. Scroll down to the Notifications section.
3. Choose how long to wait to send the notifications. Notifications can be sent 1 minute after, 3 minutes after, 5 minutes after, 15 minutes after, or 30 minutes after an employee forgets to clock in or out.
   • Notify managers When Employees Miss Clock In/Out: supervisors, managers, and admins are notified when their employees fail to clock in or out.
   • Notify Users When They Miss Clock In/Out: Users are notified when they fail to clock in or out.
4. Click Save in the top-right corner of the screen.