WorkChat allows you and your staff to send messages and images in real time without exchanging personal contact information. For example, you might want to start a discussion, share an image, send an announcement, or just let your employees know you’re running late. If you have manager or admin access privileges, you…
Access to When I Work requires a TLS v1.2 compliant web browser. If you’re unsure of your web browser’s compatibility, run this tool to check, and also check out the TLS v1.2 Reference article. Mac OS X version 10.9 and later is already compatible with TLS v1.2. No browser updates are required…
When I Work Time Clock & Attendance takes your employee management to the next level by combining our scheduling service with a service for tracking worked time. When I Work provides three different time clock types to fit your workplaces’ needs. Set up one type or all three for your users to clock in and out on. Similar to a traditional time clock, the Time Clock Terminal is set up by the admin, a manager or supervisor on a computer, Android or iOS device. Users can enter their email address or employee ID on the terminal screen to clock in…
A time clock terminal is a dedicated computer or mobile device at your workplace that is used solely for clocking in and out. You might set up a time clock terminal at an entrance, break room, or central location at your workplace. Users clock in and out from the terminal…
Users within the workplace account can be given employee, supervisor, manager, or admin access privileges. Also called “user roles”, these levels of access determine what users can see and do in When I Work. Want more control over what managers and supervisors can do? Check out Advanced Role Permissions. New users are set up as employees by default. Set a user’s role as employee if you would like the user to check the schedule without the ability to edit it. Employee level access allow users to view their personal schedules, create time off requests, swap and drop shifts, communicate with their coworkers and add their…
When I Work integrates with Square Payroll for quick and seamless time tracking and payroll services. The integration allows you to sync employees, schedules, and time entries between the systems. Your workplace must use Time Clock & Attendance to set up payroll integrations. This integration is available for US customers only. Employees must be active in Square Team Management in order for users to sync to Square Payroll. NOTE: You do not need a separate subscription to Square Team Plus. If you do have a Square Team Plus plan, there are features in Team Plus that are not supported by When…
Register with your workplace in When I Work to get access to your profile and schedule. If your employer uses When I Work to track time, you can also clock in and out for shifts. This article describes how to register from your iOS device. You can also join your…
Set the pay period length to align with how frequently your users are paid. For example, if you pay users every week you might want to set weekly pay periods. You must have admin or manager (with “can manage timesheets and pay periods” enabled) level access to change pay periods settings. Changing…
Your web browser holds onto information from websites that over time could lead to loading issues. If you encounter slow or unusual performance on When I Work, clear your browser’s cache and cookies to try and resolve the issue. Performance may also be affected if you’re using a browser we…
The ADP Workforce Now direct integration enables you to send your payroll information directly to ADP for payroll processing. With this integration you can: Send worked hours, the pay rates for those hours, and paid time off from When I Work to ADP Workforce Now. Create new users in When…
