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Enable TLS v1.2 on Your Web Browser

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Overview

Access to When I Work requires a TLS v1.2 compliant web browser. If you’re unsure of your web browser’s compatibility, run this tool to check, and also check out the TLS v1.2 Reference article.

Mac OS X Web Browsers

Mac OS X version 10.9 and later is already compatible with TLS v1.2. No browser updates are required as long as they are up to date.

Apple Safari

There are no options for enabling SSL protocols. TLS v1.1 and TLS v1.2 are automatically enabled for Safari version 7 and later.

Windows Web Browsers

Depending on your browser, you may need to enable TLS v1.2 manually.

Microsoft Internet Explorer

TLS v1.2 Compatibility Table

Internet Explorer Version11
Windows 8.1 and laterCheckmark Enabled by default
Windows 8 and 7Checkmark Enabled by default
Windows Vista, XP, and olderCheckmark Enabled by default
Internet Explorer Version10, 9, and 8
Windows 8.1 and laterCheckmark Enabled by default
Windows 8 and 7Warning Enable TLS v1.2 manually
Windows Vista, XP, and olderClose Not supported
Internet Explorer Version7 and 6
Windows 8.1 and laterClose Not supported
Windows 8 and 7Close Not supported
Windows Vista, XP, and olderClose Not supported
Internet Explorer Version Windows 8.1 and later Windows 8 and 7 Windows Vista, XP, and older
11 Checkmark Enabled by default Checkmark Enabled by default Checkmark Enabled by default
10, 9, and 8 Checkmark Enabled by default Warning Enable TLS v1.2 manually Close Not supported
7 and 6 Close Not supported Close Not supported Close Not supported

Enable TLS v1.2 manually for Internet Explorer

  1. Open Internet Explorer
  2. Click the gear icon (Tools menu), then select Internet Options.
  3. Select the Advanced tab.
  4. Scroll to the Security section, then check Use TLS 1.2.
    TLS 1.2 checkbox
  5. Click OK, then close Internet Explorer. TLS v1.2 is enabled on the next start of Internet Explorer.

Microsoft Edge

Enable TLS v1.2 manually for Microsoft Edge

  1. Type internet options in the Windows search menu.
  2. Click Internet Options.
  3. Select the Advanced tab.
  4. Scroll to the Security section, then check Use TLS 1.2.
    TLS 1.2 checkbox
  5. Click OK, then close Edge. TLS v1.2 is enabled on the next start of Edge.

Google Chrome

If you are using Google Chrome version 28 or older, you need to manually enable TLS v1.2.

Enable TLS v1.2 manually for Google Chrome

  1. Open Google Chrome.
  2. Press Alt + F, then select Settings.
  3. Scroll down, then click Show Advanced Settings.
  4. Scroll to the System section, then click Open your computer’s proxy settings.
  5. Select the Advanced tab.
  6. Scroll to the Security section, then check Use TLS 1.2.
    TLS 1.2 checkbox
  7. Click OK, then close Chrome. TLS v1.2 is enabled on the next start of Chrome.

Mozilla Firefox

If you are using Firefox version 26 or older, you need to manually enable TLS v1.2.

Enable TLS v1.2 manually for Mozilla Firefox

  1. Open Mozilla Firefox.
  2. Type about:config in the address bar, then press Enter. If prompted, click I accept the risk! Firefox address bar
  3. Type tls in the search field.
  4. Find and double-click the entry for security.tls.version.min.
    Firefox settings search field
  5. Set the integer value to 3 to force TLS v1.2 to be the default protocol.
    Set firefox integer
  6. Click OK, then close Firefox. TLS v1.2 is enabled on the next start of Firefox.
Updated on January 20, 2020

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