Requesting Time Off
Applies to Account Holders, Employees, Managers, Supervisors
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Time Off and Shift Requests
From your computer
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When you need to take time off from work, use When I Work to send the request to your manager for approval. Time off can be submitted as unpaid, paid (PTO), sick, or holiday. You can also request time off from your iPhone/iPad or Android phone. If you have employee access privileges, time...
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Get Your Shifts Covered
If you’re unable to work one of your shifts you have a few options to get your shift covered: Shift Release – give your shift up to an OpenShift Shift Drop – give your shift to a coworker Shift Swap – trade shifts with a coworker Each shift coverage option...Applies to Account Holders, Employees, Managers, Supervisors
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Split Shifts
If your manager has approved the feature, you can use the Split Shift option to split your shift in two. This allows you to swap or drop a part of your shift. Your employer has the option to disable shift splitting in the Scheduling Settings. Hover over your name, then...Applies to Account Holders, Employees, Managers, Supervisors
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Submitting Time Off Requests for Employees
Submitting time off on behalf of employees allows you to create requests for past dates or submit the same request for multiple employees at once. You can also submit time off on their behalf if you’ve disabled employees’ ability to submit their own time off requests in the General Settings....Applies to Account Holders, Managers, Supervisors
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Viewing Time Off Totals
Paid time off totals allow you to see how much paid time off you’ve taken from January 1st to the current date. The paid time off total includes PTO, sick, and holiday time off. Paid time off totals are only accessible through the When I Work web app. Paid time...Applies to Account Holders, Managers, Supervisors
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Accept Shift Swap and Drop Requests
If one of your coworkers invites you to trade shifts (swap) or take a shift (drop), you can accept the request from your computer. You can also accept swap and drop requests from your iOS device or Android device. If you are eligible to take or trade shifts: We’ll send you an...Applies to Account Holders, Employees, Managers, Supervisors
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Time Off Types
Every time off request created must have a time off type. The type of time off communicates why the employee is taking time off. The time off request feature in When I Work may not fully align with your employer’s rules for time off. For more information on how your...Applies to Account Holders, Employees, Managers, Supervisors
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Bid on OpenShifts (OpenShift Requests)
Some OpenShifts may require pick up approval by management. Bid on an OpenShift to express interest in a shift. Management then selects an employee from the list of interested employees to assign the shift. You can also request to work OpenShifts from an Android device or iOS device. From the My...Applies to Account Holders, Employees, Managers, Supervisors
From your iPhone or iPad
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Requesting Time Off
When you need to take time off from work, use the When I Work Staff Scheduling app for iPhone and iPad to send the request to your manager for approval. Time off can be submitted as unpaid, paid (PTO), sick, or holiday. You can also request time off from your computer...Applies to Account Holders, Employees, Managers, Supervisors
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Get Your Shifts Covered
If you’re unable to work one of your shifts you have a few options to get your shift covered: Shift Release – give your shift up to an OpenShift Shift Drop – give your shift to a coworker Shift Swap – trade shifts with a coworker Each shift coverage option...Applies to Account Holders, Employees, Managers, Supervisors
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Accept Shift Swap and Drop Requests
If one of your coworkers invites you to trade shifts (swap) or take a shift (drop), accept the request from the When I Work Staff Scheduling app on your iOS device. You can also accept swap and drop requests from your computer or Android device. By default, When I Work sends you...Applies to Account Holders, Employees, Managers, Supervisors
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Time Off Types
Every time off request created must have a time off type. The type of time off communicates why the employee is taking time off. The time off request feature in When I Work may not fully align with your employer’s rules for time off. For more information on how your...Applies to Account Holders, Employees, Managers, Supervisors
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Bid on OpenShifts (OpenShift Requests)
Some OpenShifts may require pick up approval by management. Bid on an OpenShift to express interest in a shift. Management then selects an employee from the list of interested employees to assign the shift. You can also request to work OpenShifts from the web app or an Android device. From...Applies to Account Holders, Employees, Managers, Supervisors
From your Android phone
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Requesting Time Off
When you need to take time off from work, use the When I Work Scheduling app for Android to send the request to your manager for approval. Time off can be submitted as unpaid, paid (PTO), sick, or holiday. You can also request time off from your computer or iPhone/iPad. If...Applies to Account Holders, Employees, Managers, Supervisors
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Get Your Shifts Covered
If you’re unable to work one of your shifts you have a few options to get your shift covered: Shift Release – give your shift up to an OpenShift Shift Drop – give your shift to a coworker Shift Swap – trade shifts with a coworker Each shift coverage option...Applies to Account Holders, Employees, Managers, Supervisors
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Accept Shift Swap and Drop Requests
If one of your coworkers invites you to trade shifts (swap) or take a shift (drop), you can accept the request from the When I Work Scheduling app on your Android device. You can also accept swap and drop requests from your computer or iOS device. By default, When I Work sends you...Applies to Account Holders, Employees, Managers, Supervisors
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Time Off Types
Every time off request created must have a time off type. The type of time off communicates why the employee is taking time off. The time off request feature in When I Work may not fully align with your employer’s rules for time off. For more information on how your...Applies to Account Holders, Employees, Managers, Supervisors
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Bid on OpenShifts (OpenShift Requests)
Some OpenShifts may require pick up approval by management. Bid on an OpenShift to express interest in a shift. Management then selects an employee from the list of interested employees to assign the shift. You can also request to work OpenShifts on the web app or an iOS device. From...Applies to Account Holders, Employees, Managers, Supervisors