Updating Billing Information
Applies to Account Holders
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- Handling Billing and Invoices
Handling Billing and Invoices
From your computer
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You can update your billing information at any time to change which card you use to pay for When I Work. You must be the account holder to update your billing information. If you’re upgrading to a paid plan from a free plan for the first time, check out Upgrading to...
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Invoices (Legacy)
When you are billed, When I Work sends an email invoice to the email address entered in the Update Billing Info section. Every invoice is added to your Invoice History and can be printed for your records. Account & Billing page look different? Your Account & Billing page may look different...Applies to Account Holders
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Troubleshooting Failed Payments
If payments for your When I Work subscription are failing to go through, use this article to troubleshoot and correct the issue. Typically, payments fail due to incorrect card information or your bank preventing the charge. You must have account holder access privileges to be able to to access the Account & Billing page...Applies to Account Holders
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Invoices
When you are billed, When I Work sends an email invoice to the email address listed in the Update Billing Info section. Every invoice is added to the Invoice History and can be downloaded and saved for your records. Account & Billing page look different? Your Account & Billing page may...Applies to Account Holders