Changing the Primary Contact

From your

Applies to


Each When I Work has three slots available for admins who control payments and the life of the account. The admin is the only user role with access to the Account & Billing page.


The Primary Contact can only be assigned to a user with admin level access.

Change primary contact

  1. Hover over , then select  General Settings.

  2. Click the drop-down for Primary Contact, then select the user.
    NOTE: If you only have one Primary Contact listed, assign another admin.change primary contact
  3. Click Save.
Updated on January 26, 2023

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