An annual billing cycle allows you to pay for your When I Work plan for the year.
- You must have admin access privileges to access the Account & Billing page.
- Your plan’s renewal date is displayed on the Account & Billing page.
- Annual plans cannot be downgraded until 30 days before the renewal date.
- When I Work sends an email reminder to renew the plan to the admin 30 days and 10 days before the renewal date.
- Annual billing is required for accounts with more than 500 seats on Advanced and Complete plans.
Renew your plan
Follow these steps to renew your annual plan.
Hover over , then select Account & Billing.
- Click Change Plan. The plan details screen appears.
- Click Purchase to confirm the payment and renew your plan.