An annual billing cycle allows you to pay for your When I Work plan for the year.
- You must have Admin access privileges to access the Account & Billing page.
- Your plan’s renewal date is displayed on the Account & Billing page.
- Annual plans cannot be downgraded until 30 days before the renewal date.
- When I Work sends an email reminder to renew the plan to the Admin 30 days and 10 days before the renewal date.
Renew your plan
Follow these steps to renew your annual plan.
Hover over , then select Account & Billing.
- Click Add Users / Renew Plan. The plan details screen appears.
- Click Purchase to confirm the payment and renew your plan.