Overview

An annual billing cycle allows you to pay for your When I Work plan for the year. You can enable the Auto-Renew feature to automatically renew your plan each year or you can renew your plan manually from your Account & Billing page.

Considerations

• You must have Account Holder access privileges to access the Account & Billing page.
• Your plan’s renewal date is displayed on the Account & Billing page.
• Annual plans cannot be downgraded until 30 days before the renewal date.
• When I Work sends an email reminder to renew the plan to the Account Holder 30 days and 10 days before the renewal date.
• If Auto-Renew is turned off, the annual payment must be made before the renewal date.
• Plans purchased through iTunes cannot be automatically renewed.

Manually renew your plan

If auto-renew is turned off or if the account is disabled, manually renew your plan.

1. Hover over , then select  Account & Billing.

   
2. Click Renew Plan. A Plan Details screen appears.
3. Click Purchase to confirm the payment and renew your plan.