Upgrading to a Paid Plan

From your

Applies to

Overview

Upgrading to a paid plan allows you to access When I Work features beyond your free trial. When I Work offers different plans that allow you to configure your account to best suit your needs.

Current Plan Content

This article covers the process to upgrade a free trial to a paid plan. If you are on a legacy plan and want to upgrade your plan see Switching to a Different Plan.

Considerations

  • You must have manager or admin access privileges to access the Account & Billing page in a free trial.
  • If a manager upgrades the account, they become an admin.
  • We accept payments via credit card only.

Upgrade your plan

  1. Hover over , then select  Account & Billing.

  2. Click View Plans.upgrade plan
  3. Review the plans.
    • If you’d like to compare monthly and annual pricing, click the Annually (5% discount) button.
    • If you have questions about plan offerings, click FAQs or Talk to Sales.plans
  4. (Optional) Toggle on the switch for Time & Attendance to add attendance features to your plan. 
    When toggled on, plan prices are updated to include attendance.
  5. Click Select Plan.
    The billing information screen appears.
  6. Enter your billing information, then click Continue.billing info
  7. Enter your payment information, then click Continue.payment info
  8. Toggle on the switch for Annual Billing if you would like to pay for a year of service in advance. Annual subscriptions are one-time payments.
  9. Select the number of seats. Click + and  to select how many total seats you need in your account.
  10. (Optional) Enter a coupon code then click Apply.
  11. Click Complete Purchase.update plan modal
Updated on June 26, 2024

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