Upgrading to a Paid Plan

From your

Applies to


Changing your plan allows you to access When I Work features that are not included as a part of the free trial. When I Work offers different plans that allow you to configure your account to best suit your needs.

2021 Plan Content

This article covers the process to change plans. If you are on a legacy plan and want to upgrade your plan see Switching to a Different Plan.


  • You must have manager or admin access privileges to access the Account & Billing page in a free trial.
  • If a manager upgrades the account, they become the admin.
  • We accept payments via credit card only.

Change your plan

  1. Hover over Gear, then select Billing Account & Billing.

  2. Click Change Plan.change plan
  3. Review the plans.
    • Click See Full Feature List to view all the features for each plan.
    • If you’d like to compare monthly and annual pricing, click the Annual Billing (5% discount) button.
    • If you need more than the listed plans offer, click Talk to Sales to Discuss My Plan.select plan
  4. Click Select Plan. The Billing Information screen appears.
  5. Enter the required credit card and billing information.
  6. Select the number of seats. Click + and  to select how many total seats you need in your account.
  7. Select if you would like Annual Billing. Annual subscriptions are one-time payments unless Auto-Renewal has been enabled. Annual subscriptions include a discount.
    billing modal
  8. Click Purchase.

Updated on March 22, 2022

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