Whether you’ve recently added new employees or need to downsize your When I Work account, you can change your plan to suit your needs.
Things to know before you begin
- You must have account holder access privileges in order to change plans.
- Changes to monthly subscriptions take effect immediately.
- Annual subscriptions cannot downgrade to smaller plan sizes; however, they can still upgrade to larger plan sizes.
Hover over , then select Account & Billing.
- Near the middle of the screen, click Change Plans.
- Review the scheduling plans, then click the plan that best fits your needs:
- Select additional products. Click the check box to the left of the product name to add the product to your plan.
- Click Change Plans in the bottom right corner of the page to review your selections.
- If necessary, click + or – to change the number of users allowed in your account. Users include employees, supervisors, managers, and the account holder.
- Click Purchase to confirm your changes. Your changes take effect immediately.