Switching to a Different Plan (Legacy)

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Applies to


When I Work offers different plans that allow you to configure your account to best suit your business needs. You can change plans from the Account & Billing page.

Legacy Billing Engine

This article covers account and billing content prior to July 17, 2023. Check out the non-legacy articles if your screen looks different.


  • You must have admin access privileges to access the Account & Billing page.
  • We accept payments via credit card only.

Change your plan

  1. Hover over , then select  Account & Billing.

  2. Click Change Plan.
  3. Review the plans.
    • Click See Full Feature List to view all the features for each plan.
    • If you’d like to compare monthly and annual pricing, click the Annually (5% discount) button.
    • If you have questions about plan offerings, click FAQs or Talk to Sales.
  4. (Optional) Toggle on the switch for Time & Attendance to add attendance features to your plan. 
    When toggled on, plan prices are updated to include attendance.
  5. Click Select Plan.
    The Change Plan screen appears.
  6. Select the number of seats. Click + and  to select how many total seats you need in your account.
  7. Toggle on the switch for Annual Billing if you would like to pay for a year of service in advance. Annual subscriptions are one-time payments.
  8. Click Purchase.change plan modal
Updated on July 17, 2023

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