1. Home
  2. Updating Your Profile and Preferences
  3. Setting Your Availability (New)

Setting Your Availability (New)

From your

Applies to , , ,

Overview

Set your availability preferences to let your employer know when you prefer to work and when you prefer not to work. By default, you’re set to be available all day.

You can also set your availability preferences from your iPhone or Android phone.

Things to know before you begin

  • Your availability is a preference that your employer can take into account when building the schedule. There is no guarantee you’ll always get shifts that align with your preferences.
  • You can add, edit, or delete availability preferences that take place in the future but not the past.
  • Your employer has the option to disable the availability feature from App Settings. Only account holders and managers have the ability to edit App Settings.
  • Your availability preferences have icons that help you quickly identify them:
    • Preferred indicates you prefer to work.
    • Unavailable indicates you’re unavailable to work.
    • Repeating preference indicates that the preference repeats.
Something Look Different?

If the availability screens look different on your device, see our legacy availability article. We’re rolling the new availability experience out over time.

Before you begin

From your computer, use a supported web browser to sign in to When I Work on the web.

Adding an availability preference

  1. In the top-right corner of the page, hover your pointer over your profile picture, then click My Availability.
  2. Use the calendar to find the day when your preference will begin.Availability calendar
  3. Hover your pointer over the date when the preference will begin, then click Add Preference.Add Preference link
  4. Click I’m unavailable to work or I prefer to work.Add availability
  5. Set the hours for the preference.
    • If you want the preference to apply to the entire day, enable the All Day toggle.
    • If you want the preference to apply to a specific time period, set the start and end Time.
  6. Configure how the preference will repeat.
    • If you don’t want the preference to automatically repeat, turn off the Repeats toggle.
    • If you want the preference to repeat, make sure the Repeats toggle is enabled.
      • Under Every, select repeat frequency (Day, Week, or 2 Weeks).
      • If you chose Week or 2 Weeks, click the days of the week when the preference should apply.
      • Under Repeat Ends, select when the preference should stop repeating (Never or On a Date).
  7. (Optional) Add a Note that explains the reason for your preference. This note will be visible to you and your employer.
  8. Click Save.

Editing an availability preference

  1. In the top-right corner of the page, hover your pointer over your profile picture, then click My Availability.
  2. Use the calendar to find the preference that you want to update.Availability calendar
  3. Hover your pointer over the preference that you want to update, then click Edit.Editing an availability preference
  4. Make the necessary changes.Edit availability
  5. When you’re finished, click Save.
    If the preference repeats, you’re prompted to confirm your choice:

    • To make the change for this day only, click Update One.
    • To make this change for all repeats, click Update All.

Deleting an availability preference

  1. In the top-right corner of the page, hover your pointer over your profile picture, then click My Availability.
  2. Use the calendar to find the preference that you want to delete.Availability calendar
  3. Hover your pointer over the preference that you want to update, then click Edit.Editing an availability preference
  4. Near the bottom of Edit Availability, click Delete.Edit availabilityIf the preference repeats, you’re prompted to confirm your choice:
    • To delete the preference for this day only, click Delete One.
    • To delete all repeats, click Delete All.
Updated on September 29, 2017

Was this article helpful?

Related Articles

Still Need Help?

Open a ticket with our customer care team.

Submit a Ticket