Exporting Shift Requests

From your

Applies to , ,


Exporting shift requests from your When I Work account allows you to download a spreadsheet containing your employees’ swap and drop requests. Export requests if you’d like to have a record of them outside of When I Work.

Check out Can I Export My Data? for more information on exporting other data from When I Work.

Things to know before your begin

  • The export contains the dates of the shift being swapped or dropped, the date the request was created, the status of the request, approval details, and acceptance details.
  • Based on the date the request was created, When I Work keeps shift requests for one year.


  1. Hover over Requests, then select Shift Requests Shift Requests.

  2. In the upper-right corner of the screen, click Export.
  3. Configure your export:
    • Set the Start Date and End Date.
    • Select the Employees whose requests you’d like to export.Shift requests export screen
  4. Click Export. The file downloads to your computer.
Updated on November 20, 2019

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