Upgrading to a Paid Plan
Applies to Admins
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Upgrading and Downgrading Your Plan
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Upgrading to a paid plan allows you to access When I Work features beyond your free trial. When I Work offers different plans that allow you to configure your account to best suit your needs. Current Plan Content This article covers the process to upgrade a free trial to a paid plan. If you are on a legacy plan and want to upgrade your plan see Switching to a Different Plan. You must have manager or admin access privileges to access the Account & Billing page in a free trial. If a manager upgrades the account, they become an admin....
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Manage User Seats
You can add or remove user seats in your account’s plan without changing your plan type. Adding more seats allows you to add more users on the Users page. If you need to update your plan to include more features, see Switching to a Different Plan. You must have admin access privileges in order to add or remove seats from a plan. Hover over , then select Account & Billing. Click Manage Seats. Click + or – to change the number of seats allowed in your account. (Optional) Enter a coupon code then click Apply. Click Complete Purchase to confirm your changes. Your changes take effect...Applies to Admins
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Add Time Clock & Attendance to Your Plan
Once you’ve mastered scheduling, take your account to the next level and add Time Clock & Attendance to your plan. Current Plan Content The content described in this article is for 2022 plans. If you have a legacy plan and want to add Time Clock & Attendance, you will need to switch to a 2022 plan. You must have admin access privileges in order to add Time Clock & Attendance. Hover over , then select Account & Billing. Click Change Plan. Click the toggle for Time & Attendance. Click Select Plan. Review the changes to the plan, then click Complete Purchase.Applies to Admins
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Switching to a Different Plan
When I Work offers different plans that allow you to configure your account to best suit your business needs. You can change plans from the Account & Billing page. You must have admin access privileges to access the Account & Billing page. We accept payments via credit card only. Hover over , then select Account & Billing. Click Change Plan. Review the plans. If you’d like to compare monthly and annual pricing, click the Annually (5% discount) button. If you have questions about plan offerings, click FAQs or Talk to Sales. (Optional) Toggle on the switch for Time & Attendance to...Applies to Admins
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Upgrading to a Paid Plan (Legacy)
Upgrading to a paid plan allows you to access When I Work features beyond your free trial. When I Work offers different plans that allow you to configure your account to best suit your needs. 2022 Plan Content This article covers the process to upgrade a free trial to a...Applies to Admins
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Switching to a Different Plan (Legacy)
When I Work offers different plans that allow you to configure your account to best suit your business needs. You can change plans from the Account & Billing page. Legacy Billing Engine This article covers account and billing content prior to July 17, 2023. Check out the non-legacy articles if...Applies to Admins
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Add Time Clock & Attendance to Your Plan (Legacy)
Once you’ve mastered scheduling, take your account to the next level and add Time Clock & Attendance to your plan. 2022 Plan Content The content described in this article is for 2022 plans. If you have a legacy plan and want to add Time Clock & Attendance, you will need...Applies to Admins
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Add Seats to a Plan (Legacy)
More seats can be added to the account’s plan without changing your plan type. Adding more seats allows you to add more users on the Users page. If you need to update your plan to include more features, see Switching to a Different Plan. Legacy Billing Engine This article covers...Applies to Admins