Use the Shifts report data to understand how managers and employees are interacting with their schedule. For example, you can: See which OpenShifts aren’t being filled Identify no shows (blank time entry) Shifts assigned to archived users are included in the report. Data in the Shifts report are available in…
When I Work makes keeping track of hours easy as you’re building the schedule. The schedule displays total scheduled hours for the week or day and total scheduled hours per user. All hours are counted based on the workday start time. This is set to 12 AM by default. Contact…
The ADP Workforce Now direct integration enables you to send your payroll information directly to ADP for payroll processing. With this integration you can: Send worked hours, the pay rates for those hours, and paid time off from When I Work to ADP Workforce Now. Create new users in When…
Create a custom report to gain insights, fine tune your business, and schedule more efficiently. Use the integrated report builder to create as many custom reports as you need. You can drag and drop columns right in the app to arrange the data exactly how you want. Additionally, you can filter, sort, and rearrange the data right in the app. Any refinements you make are preserved when you export your report. Data availability for the Shifts and Times report spans the past 3 months and 3 months into the future. Data availability for the Shift History report spans the past…
Exporting job sites from your When I Work account allows you to download a spreadsheet containing each job site address, description, and assigned schedules. Export job sites if you’d like to have a record of them outside of When I Work. Check out Can I Export My Data? for more information on exporting other data from When I Work. Hover over , then select Job Sites. In the upper right corner, click Select Export Job Sites.The file downloads to your computer.
The When I Work for RUN Powered by ADP® connector enables you to send pay period hours from When I Work right to ADP before you close the pay period. This article provides details around the requirements to implement the connector as well as setup instructions for matching user and…
You can report on your paid breaks upon clock out. Your manager has the option to turn off paid break reporting in the account’s settings. Paid breaks are recorded upon clock out. Near the bottom of the screen, enter your employee ID or email address. Tap Right. Tap Clock Out. Tap Yes or No to answer…
You can track your lunch breaks while you’re clocked in. These breaks are also called unpaid breaks. Check with your manager to find out if you should record your breaks in When I Work. You must be clocked in to start a lunch break. Near the bottom of the screen,…
Determine how your staff use schedules by configuring your Scheduling Settings. This article is an overview of all available scheduling settings. The settings in your account are dependent upon your plan. See your account’s Plans page or When I Work Pricing for more information and a full feature list. You must have admin or manager level access to access the Scheduling Settings page. If you make any changes to Scheduling Settings, click Save in the top-right corner of the screen. Communicate settings changes to users To avoid confusion, be sure to inform users of any changes to the account’s settings. Hover over …
Zapier lets you connect When I Work to over 1,000 other web services. Automated connections called Zaps are set up in minutes without coding. These Zaps build workflows between apps like Google Sheets, Excel, and Slack that automate processes in When I Work. Each Zap has one app as the…
