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When I Work Help Center

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  • Square Integration Reference

    • April 19, 2022
    • Curtis Branum

    When I Work integrates with Square Payroll for quick and seamless time tracking and payroll services. The integration allows you to sync employees, schedules, and time entries between the systems. Your workplace must use Time Clock & Attendance to set up payroll integrations. This integration is available for US customers only….

  • Shift History Report Details

    • March 15, 2022
    • Curtis Branum

    Use the Shift History report to trace shift changes that can help resolve labor disputes, hold employees and schedule managers accountable for their actions, and identify patterns of behavior over time. Shift history is available for shifts from the last 60 days. Shifts assigned to archived users are included in…

  • Shift History Report Example Scenarios

    • Curtis Branum

    This article provides examples of some data that can be pulled from the Shift History report within the reporting feature of When I Work. For a more detailed look at what you can do with custom reports, check out Custom Reports Reference and Creating and Refining Custom Reports. This report is useful to…

  • Creating and Refining Custom Reports

    • March 10, 2022
    • Curtis Branum

    When I Work provides a rich interface for creating custom reports then refining each to look at data about your workplace analytically. Once you have created a custom report, you can refine the data within the report and save the report definitions to run the report again in the future….

  • Shifts Report Example Scenarios

    • March 9, 2022
    • Curtis Branum

    This article provides examples of some data that can be pulled from the Shifts report within the reporting feature of When I Work. For a more detailed look at what you can do with custom reports, check out Custom Reports Reference and Creating and Refining Custom Reports. You might want to view unfilled…

  • Times Report Example Scenarios

    • Curtis Branum

    This article provides examples of some data that can be pulled from the Times report within the reporting feature of When I Work. For a more detailed look at what you can do with custom reports, check out Custom Reports Reference and Creating and Refining Custom Reports. If you’re having performance issues with…

  • Time Entries Report Details

    • February 22, 2022
    • Curtis Branum

    Use the Time Entries report to compare time entries to scheduled shifts as well as determine patterns of behavior that might contribute to attendance issues. You can also dig into more detailed clock in and clock out information not visible elsewhere in When I Work. Time entries for archived users…

  • Shifts Report Details

    • Curtis Branum

    Use the Shifts report data to understand how managers and employees are interacting with their schedule. For example, you can: See which OpenShifts aren’t being filled Identify no shows (blank time entry) Shifts assigned to archived users are included in the report. Data in the Shifts report are available in…

  • Bulk Edit Shifts

    • May 5, 2021
    • Curtis Branum

    You can make edits to multiple shifts at once in the scheduler. Bulk editing is useful when you need to make changes to positions for multiple shifts, update start or end times for multiple shifts, or move a few different shifts to OpenShifts. User view, position view, and coverage view…

  • Track Hours and Labor in the Scheduler

    • December 8, 2020
    • Curtis Branum

    When I Work makes keeping track of hours easy as you’re building the schedule. The schedule displays total scheduled hours for the week or day and total scheduled hours per user. All hours are counted based on the workday start time. This is set to 12 AM by default. Contact…

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