Statuses for Shift Requests

From your , ,

Applies to , ,

Overview

Every shift request made by a manager or an employee will have a status. Learn more about processing shift requests from your computer, iPhone or Android phone.

Shift request statuses

The following are the definitions for the statuses you will find when moderating:

StatusPending Approval
Description The request is waiting for approval from management.1
StatusPending Acceptance
DescriptionThe request is waiting for a response from another employee.
StatusAccepted
DescriptionAn employee has accepted the request.
StatusCanceled
DescriptionThe manager or the user that created the request has canceled the request. A request can also be canceled automatically if the offered shift is changed by management.
StatusDeclined
DescriptionAll recipients of the request declined it.
StatusExpired
DescriptionThe specific day regarding the request has passed; no one accepted or declined it in time.
StatusDenied
DescriptionThe request was denied by management.
Status Description
Pending Approval  The request is waiting for approval from management.1
Pending Acceptance The request is waiting for a response from another employee.
Accepted An employee has accepted the request.
Canceled The manager or the user that created the request has canceled the request. A request can also be canceled automatically if the offered shift is changed by management.
Declined All recipients of the request declined it.
Expired The specific day regarding the request has passed; no one accepted or declined it in time.
Denied The request was denied by management.

1 This status only appears when Require Manager Review is enabled for time off requests.

Shift request process flow

The following illustrates the process flow of a successful shift swap or drop with require manager review enabled.

Shift request approval process flow diagram

Updated on November 27, 2018

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