Overview
Every shift request made by a manager or an employee will have a status. Learn more about processing shift requests from your computer, iPhone or Android phone.
Shift request statuses
The following are the definitions for the statuses you will find when moderating:
| Status | Pending Approval |
| Description | The request is waiting for approval from management.1 |
| Status | Pending Acceptance |
| Description | The request is waiting for a response from a coworker. |
| Status | Accepted |
| Description | A user has accepted the request. |
| Status | Canceled |
| Description | The manager or the user that created the request has canceled the request. A request can also be canceled automatically if the offered shift is changed by management. |
| Status | Declined |
| Description | All recipients of the request declined it. |
| Status | Expired |
| Description | The specific day regarding the request has passed; no one accepted or declined it in time. |
| Status | Denied |
| Description | The request was denied by management. |
| Status | Description |
| Pending Approval | The request is waiting for approval from management.1 |
| Pending Acceptance | The request is waiting for a response from a coworker. |
| Accepted | A user has accepted the request. |
| Canceled | The manager or the user that created the request has canceled the request. A request can also be canceled automatically if the offered shift is changed by management. |
| Declined | All recipients of the request declined it. |
| Expired | The specific day regarding the request has passed; no one accepted or declined it in time. |
| Denied | The request was denied by management. |
1 This status only appears when Require Manager Review for Swaps and Drops is enabled in the Scheduling Settings.
Shift request process flow
The following illustrates the process flow of a successful shift swap or drop with require manager review enabled.
