Overview
When you need to take time off from work, use When I Work to send the request to your manager for approval. Time off can be submitted as Holiday (paid or unpaid), Personal (paid or unpaid) or Sick (paid or unpaid).
You can also request time off from your iPhone/iPad or Android phone.
Considerations
If you have employee access privileges, time off may be restricted based on your employer’s policies.
Your employer can:
- Turn off time off requests to prevent you from creating them in When I Work. If the feature is disabled, management can enter requests on your behalf.
- Prevent you from requesting time off on specific dates.
- Require that you request time off a certain number of days in advance, except for sick time off. Sick time off can also be requested for past dates.
- Limit the number of paid hours per day.
A time off request for a full day is defined as 12am to 11:59pm. If your shift crosses this boundary you need to submit your time off accordingly.
All requests have a status. Learn more about the different Time Off Request Statuses.
Steps
Hover over , then select Request Time Off.
- Set up your time off request.
- Click Send Request.
After you submit your time off request, it is sent to your manager for approval.
Request details
| Name | Who?1 |
| Description | (Required) If you’re a supervisor, manager, or admin, set who you’re creating the request for. |
| Name | Time-Off Type |
| Description | (Required) Select what type of time off you’re taking:
|
| Name | Are you taking off a portion of a day or a whole day? |
| Description | (Required) Select whether you’re taking time off All Day or for a Partial Day. |
| Name | Start Date |
| Description | (Required) Set the date and times for your time off request.
|
| Name | End Date2 |
| Description | (Required) Set the end date for your time off request. |
| Name | Time3 |
| Description | (Required) Set when your time off request begins and ends. |
| Name | Paid Hours4 |
| Description | (Required) Set how many paid hours you’re requesting off. |
| Name | Message |
| Description | (Optional) Include a message with your time off request. |
| Name | Description |
| Who?1 | (Required) If you’re a supervisor, manager, or admin, set who you’re creating the request for. |
| Time-Off Type | (Required) Select what type of time off you’re taking:
|
| Are you taking off a portion of a day or a whole day? | (Required) Select whether you’re taking time off All Day or for a Partial Day. |
| Start Date | (Required) Set the date and times for your time off request.
|
| End Date2 | (Required) Set the end date for your time off request. |
| Time3 | (Required) Set when your time off request begins and ends. |
| Paid Hours4 | (Required) Set how many paid hours you’re requesting off. |
| Message | (Optional) Include a message with your time off request. |
1Appears if you have supervisor, manager, or admin access privileges.
2Appears only when you’re requesting all day off.
3Appears only when you’re requesting a partial day off.
4Appears if the Time-Off Type is set to paid.