Overview

When your manager invites you to the schedule, you will receive a welcome SMS message if your mobile number was inputted. Reply with YESWIW to get schedule updates via SMS.

Things to know before you begin

If you are logged into the When I Work iPhone, iPad, or Android app, you will receive mobile alerts by push notification rather than SMS. If you prefer to receive SMS messages, log out of all When I Work apps.

Getting schedule updates using keywords

Reply to the number that reached out so you can receive notifications about your work schedule by SMS.

Here is a list of keywords that will give you instant updates about your work schedule:

• SHIFT (Your next shift)
• TODAY (Your shifts for the current day)
• MONDAY (Shifts you’re scheduled for on Monday)
• TUESDAY (Shifts you’re scheduled for on Tuesday)
• WEDNESDAY (Shifts you’re scheduled for on Wednesday)
• THURSDAY (Shifts you’re scheduled for on Thursday)
• FRIDAY (Shifts you’re scheduled for on Friday)
• SATURDAY (Shifts you’re scheduled for on Saturday)
• SUNDAY (Shifts you’re scheduled for on Sunday)
• HELP (Gives you some keywords and our email)
• STOP (Cancel mobile alerts)