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Receiving Your Schedule By SMS

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Applies to , , ,

Overview

When your manager invites you to the schedule, you will receive a welcome SMS message if your mobile number was inputted. Reply with YESWIW to get schedule updates via SMS.

Considerations

If you are logged into the When I Work iPhone, iPad, or Android app, you will receive mobile alerts by push notification rather than SMS. If you prefer to receive SMS messages, log out of all When I Work apps.

Getting schedule updates using keywords

Reply to the number that reached out so you can receive notifications about your work schedule by SMS.

Here is a list of keywords that will give you instant updates about your work schedule:

  • SHIFT (Your next shift)
  • TODAY (Your shifts for the current day)
  • MONDAY (Shifts you’re scheduled for on Monday)
  • TUESDAY (Shifts you’re scheduled for on Tuesday)
  • WEDNESDAY (Shifts you’re scheduled for on Wednesday)
  • THURSDAY (Shifts you’re scheduled for on Thursday)
  • FRIDAY (Shifts you’re scheduled for on Friday)
  • SATURDAY (Shifts you’re scheduled for on Saturday)
  • SUNDAY (Shifts you’re scheduled for on Sunday)
  • HELP (Gives you some keywords and our email)
  • STOP (Cancel mobile alerts)

**Note: If you see a “<linked removed>” message in the text, this means a shortened URL was used and the details will instead need to be checked directly in the app.

Supported Countries

Australia
Hong Kong
Philippines
Barbados
Indonesia
Puerto Rico
Canada
Ireland
South Africa
Chile
Mexico
Spain
Costa Rica
Netherlands
Sweden
Denmark
New Zealand
United Kingdom
France
Norway
United States
Australia Hong Kong Philippines
Barbados Indonesia Puerto Rico
Canada Ireland South Africa
Chile Mexico Spain
Costa Rica Netherlands Sweden
Denmark New Zealand United Kingdom
France Norway United States

 

Updated on April 24, 2025

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