Overview

When your manager invites you to the schedule, you will receive a welcome SMS message if your mobile number was inputted. Reply with YESWIW to get schedule updates via SMS.

Considerations

If you are logged into the When I Work iPhone, iPad, or Android app, you will receive mobile alerts by push notification rather than SMS. If you prefer to receive SMS messages, log out of all When I Work apps.

Getting schedule updates using keywords

Reply to the number that reached out so you can receive notifications about your work schedule by SMS.

Here is a list of keywords that will give you instant updates about your work schedule:

• SHIFT (Your next shift)
• TODAY (Your shifts for the current day)
• MONDAY (Shifts you’re scheduled for on Monday)
• TUESDAY (Shifts you’re scheduled for on Tuesday)
• WEDNESDAY (Shifts you’re scheduled for on Wednesday)
• THURSDAY (Shifts you’re scheduled for on Thursday)
• FRIDAY (Shifts you’re scheduled for on Friday)
• SATURDAY (Shifts you’re scheduled for on Saturday)
• SUNDAY (Shifts you’re scheduled for on Sunday)
• HELP (Gives you some keywords and our email)
• STOP (Cancel mobile alerts)

**Note: If you see a “<linked removed>” message in the text, this means a shortened URL was used and the details will instead need to be checked directly in the app.

Supported Countries