Processing Time Off Requests

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Applies to , ,


When employees request time off, you can use the When I Work Scheduling app to process the requests from your Android phone.

You can also process requests from your computer or iPhone.


  • You must have Supervisor, Manager, or Admin access privileges to process employee requests. If you’re a Supervisor, you can only process requests for employees that belong to your schedules.
  • Time off requests do not require approval if Require Approval for Employees is turned off in the General Settings.
  • If you submit a time off request on an employee’s behalf, the request is automatically approved.
  • All requests have a status. Learn more about the different Time Off Request Statuses.


  1. From the When I Work Scheduling app, tap the Time Off Requests dashboard card.
  2. Tap the time off request that you want to process.
    • Requests that require your approval are automatically moved to the top of the list.
    • Requests with a Pending Approval tag need action from a Supervisor, Manager, or Admin.
  3. Approve or deny the request.
    • To approve the request, tap Approve.
    • To deny the request, tap Deny.

You’re all set! The employee is automatically notified.

Updated on March 26, 2021

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