Overview

Max hours Enforcement enables you to enforce the maximum amount of hours each user can work per week when picking up OpenShifts. You can use this feature to:

• Prevent users from taking too many OpenShifts or shift requests.
• Control your workforce labor costs.

Max hours enforcement uses the Max Hours/Week setting in the user’s details. If you already have max hours set for all of your users, enabling this feature enforces those hours.

Considerations

• Scheduling + Attendance accounts use already worked hours plus scheduled hours for today and future days to enforce the max hour totals.
• Scheduling only accounts use scheduled hours to enforce the max hour totals.
• Max Hours Enforcement does not take into account any overtime hours.
• Users can still be scheduled past their configured max hours.
• Users with max hours set to 0 are not impacted by Max Hours Enforcement.
• Users that might exceed their max hours do not see OpenShifts and are not included on shift swap/drop requests.

Enable Max Hours Enforcement

1. As an Admin or Manager user, hover over in the top right corner, then select  General Settings.
2. Click the toggle next to Max Hours Enforcement.
3. Click Save near the top right corner of the page.

Configure Max Hours/Week

If you are creating your workplace from scratch or adding new users, you can add Max Hours/Week to each user’s profile by using the steps below. If you have many existing users that you need to update, we recommend exporting your users to a spreadsheet, then importing them again with max hours added.

1. Hover over , then select Users.

2. Click on the name of the user you would like to edit.
3. Click Wages, then enter the amount of hours in the Max Hours / Week field.
4. Click Save User to finish.

View Max Hours on the Scheduler

1. When max hours have been entered, you will see 2 numbers under the name of each user on the Schedule.
   • The left number indicates their current total scheduled hours
   • The right number indicates their max hours threshold
2. An icon will appear by their name if there is a scheduling concern such as being over max hours. **Those on legacy plans will instead see the numbers under the employee name highlighted in red to indicate the max hours overage.