Related Articles

• Requesting Time Off

  From your Android device, iOS device, Computer

  When you need to take time off from work, use When I Work to send the request to your manager for approval. Time off can be submitted as Holiday (paid or unpaid), Personal (paid or unpaid), Sick (paid or unpaid) or any combination of these options as well as custom time off types. If you have employee access privileges, time off may be restricted based on your employer’s policies If your team uses When I Work to track time off balances, you can also check your time off balance when submitting a request. Your employer can: Turn off time off...

• Time Off Settings

  From your Computer

  Determine if and how your staff will use When I Work to help manage Time Off for your business Must have admin or manager level access to change Time Off Settings If any changes are made, click Save in the top right corner of the screen Hover over Gear menu, then select  Time Off Settings. Toggling time off requests on allows your team to submit time off within the web or mobile application. Callout Description a Check these boxes to enable approval for Employee and/or Supervisor level users requests b Enter how many days in advance a user should submit a...

• Checking Your Time Off Balance

  From your Computer, iOS device, Android device

  Curious about how much time off you have accrued? This article walks you through checking your time off balance. Check out Edit Time Off Balances for Users if you are an admin or manager and need to make adjustments to a time off balance. You must have attendance to use time off accruals. Your workplace must be set up to with a time off accrual policy. Hover over , then select  Request Time Off. Select the time off type you want to check the balance for. Your time off balance loads in the modal. From the When I Work Staff Scheduling app,...

• Edit Time Off Balances for Users

  From your Computer

  You can make adjustments to a user’s time off balances in their user profile. This is helpful if you are migrating from a system where time off balances already existed or if you need to make manual updates of balances for specific users. If you need to check your balance, see Checking Your Time Off Balance. You must have attendance and/or Payroll to use time off accruals. Your workplace must be set up to with a time off accrual policy. Only admins and managers can edit time off balances. Hover over , then select Users. Click next to the user...

• Reporting Absences

  From your iOS device

  Absence tracking allows you to report when you cannot work an assigned shift that takes place within the next 24 hours. When you report an absence, the shift is removed from your schedule and management is notified. You can also report an absence from your computer or Android device. This article walks through self-reporting absences. Users with admin, manager, and supervisor level access can report absences on behalf of a user. See Submitting Absences for Employees for more information. You can report an absence if: The setting is enabled for your workplace by your employer. The shift has to be...

• Reporting Absences

  From your Android device

  Absence tracking allows you to report when you cannot work an assigned shift that takes place within the next 24 hours. When you report an absence, the shift is removed from your schedule and management is notified. You can also report an absence from your computer or iOS device. This article walks through self-reporting absences. Users with admin, manager, and supervisor level access can report absences on behalf of a user. See Submitting Absences for Employees for more information. You can report an absence if: The setting is enabled for your workplace by your employer. The shift has to be...