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Adding Latitude/Longitude for Geolocation

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When you are adding a physical address to a job site or schedule, take a look at the Google Maps visualization and verify that the pin best reflects your physical address.

If the Google Maps visualization does not match the physical address where you want users to clock in, you may want to assign latitude and longitude coordinates because they can be more accurate than Google’s address database.


  • You must have manager or account holder level access to modify schedules.
  • You must have supervisor, manager, or account holder level access to modify job sites.

Find your coordinates

  1. Open Google Maps in your web browser.
  2. Find the exact location on Google Maps (this is easiest to do in Satellite View so that you can see the terrain).
  3. Once you have zoomed in and found the exact spot you want staff to clock in from, right click on that spot and select What’s here.
    Google Maps generates coordinates near the bottom of the map:
  4. Copy the latitude and longitude coordinates.

Step 2: Add the coordinates to When I Work

Add coordinates to a schedule

  1. Hover over Workplace, then select Schedules Schedules.

  2. Click the schedule you want to edit.
  3. Enter the latitude and longitude coordinates in the Address field.Add custom coordinates to a schedule
  4. Click Save Schedule.

Add coordinates to a job site

  1. Hover over Workplace, then select Job Site Job Sites.

  2. Click the job site you want to edit.
  3. Enter the latitude and longitude coordinates in the Address field.Enter coordinates to Address field
  4. Click Save Job Site.
Updated on November 20, 2019

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