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Accept Shift Swap and Drop Requests

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Overview

If one of your coworkers invites you to trade shifts (swap) or take a shift (drop), accept the request from the When I Work Staff Scheduling app on your iOS device.

You can also accept swap and drop requests from your computer or Android device.

How am I notified about a swap or drop request?

By default, When I Work sends you an email notification when you receive a shift swap or drop request. If you’d like to receive notifications from the When I Work Staff Scheduling app in addition to or instead of email notifications, modify your alert preferences.

Accept a shift swap request

  1. From the When I Work Staff Scheduling app, go to the Dashboard.
  2. Tap the Shift Requests dashboard card.
  3. In the Shifts Available To You list, tap a Swap request that is Pending Acceptance.
  4. In the Your Potential Swaps list, tap the shift that you would like to trade for the offered shift.
  5. Tap Accept at the bottom of the screen.

Accept a shift drop request

  1. From the When I Work Staff Scheduling app, go to the Dashboard.
  2. Tap the Shift Requests dashboard card.
  3. In the Shifts Available To You list, tap a Drop request that is Pending Acceptance.
  4. Tap Accept at the bottom of the screen.
Updated on January 15, 2020

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