Overview

If one of your coworkers invites you to trade shifts (swap) or take a shift (drop), you can accept the request from the When I Work Scheduling app on your Android device.

You can also accept swap and drop requests from your computer or iOS device.

How am I notified about a swap or drop request?

By default, When I Work sends you an email notification when you receive a shift swap or drop request. If you’d like to receive notifications from the When I Work Scheduling app in addition to or instead of email notifications, modify your alert preferences.

Accept a shift swap request

1. From the When I Work Scheduling app, go to the Dashboard.
2. Tap the Shift Requests dashboard card.
3. In the Shifts Available to You list, tap a Swap request that is Pending Acceptance.
4. In the Your Potential Swaps list, tap the shift that you would like to trade for the offered shift.
5.  Tap Accept.

Accept a shift drop request

1. From the When I Work Scheduling app, go to the Dashboard.
2. Tap the Shift Requests dashboard card.
3. In the Shifts Available to You list, tap a Drop request that is Pending Acceptance.
4. Tap Accept.