When I Work Help Center

After you're set up, start scheduling! Sam will help you out.

Learn how to build the schedule in When I Work in just a few minutes.

A more in-depth look at getting started using When I Work to view your schedule, make time off requests and update your availability.

Learn how to schedule!

Get all your Scheduler settings just right — like the start day of the week, what features you want enabled, and time zone.

Get your Attendance settings just right — like your payroll and time clock setup.

Manage your employee's information and scheduling details.

This video explains how to integrate When I Work Attendance with ZenPayroll.

This video explains how to integrate When I Work with ADP Workforce Now.

This video explains how to integrate When I Work with Gusto.

This video explains how to integrate When I Work with Square.

If your employee can’t make it to their shift, use the Shift Alert feature to quickly find a replacement.

Use annotations to send your staff important information about a particular day.

Shift confirmation is a verification measure that helps Managers and Supervisors ensure that employees have seen their scheduled shifts.

Shift templates save you time when you need to schedule shifts that have a consistent start and end time.

You can copy shifts and schedules to save time and ensure you have the schedule coverage that you need!

Schedule templates allow you to create a daily or weekly schedule that is reusable.

Schedule an OpenShift when you’d like a qualified employee to take the shift instead of assigning it to a specific person.

The Time Tracker tool allows you to quickly compare scheduled shifts with actual clocked in hours.

For first time attendance users who need help getting started. This video goes over the three types of ways employees can clock in and out, the attendance settings in the account, and the attendance tab within the tool.

There are three ways you can setup a time clock terminal. You can set it up using a computer or laptop, a tablet (an iPad or an Android tablet), or an iPhone.

Managers can review employees' time sheets to see where they clocked in and out from and make any needed adjustments.

When your pay period has ended, you can configure and finalize your payroll to send to your payroll processor.

WorkChat allows everyone at your workplace to send messages and images in real time without exchanging personal contact information.

Positions are used to tag employees and shifts to a particular duty or skill.

Get your employees registered and engaged with your account by importing your employee list. Also learn how to setup the positions your employees can work and their hourly rates.

Using Positions View helps save time finding the coverage you need while scheduling.

Job Sites come in handy for any business that dispatches employees or designates what area of a business an employee will be working.