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Video Tutorials, Tips & Tricks
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Employees
Management
Getting Started
Learn How to Use When I Work in 2 Minutes

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Learn How to Use When I Work in 2 Minutes

Learn how to build the schedule in When I Work in just a few minutes.

Scheduling Your First Shift

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Scheduling Your First Shift

After you're set up, start scheduling! Sam will help you out.

Employee Training

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Employee Training

A more in-depth look at getting started using When I Work to view your schedule, make time off requests and update your availability.

Managing Your Account and Billing
App Settings - Scheduler

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App Settings - Scheduler

Get all your Scheduler settings just right — like the start day of the week, what features you want enabled, and time zone.

App Settings - Attendance

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App Settings - Attendance

Get your Attendance settings just right — like your payroll and time clock setup.

Employee Roster

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Employee Roster

Manage your employee's information and scheduling details.

ZenPayroll Integration

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ZenPayroll Integration

This video explains how to integrate When I Work Attendance with ZenPayroll.

ADP Workforce Now Integration

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ADP Workforce Now Integration

This video explains how to integrate When I Work with ADP Workforce Now.

Scheduling Your Team
Finding a Replacement

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Finding a Replacement

If your employee can’t make it to their shift, use the Shift Alert feature to quickly find a replacement.

Annotations

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Annotations

Use annotations to send your staff important information about a particular day.

Shift Acknowledgement

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Shift Acknowledgement

Shift acknowledgement is a verification measure that helps Managers and Supervisors ensure that employees have seen their scheduled shifts.

Repeating Shifts

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Repeating Shifts

If you have a shift that regularly takes place at the same time, set it up as a repeating shift to save time scheduling.

Shift Templates

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Shift Templates

Shift templates save you time when you need to schedule shifts that have a consistent start and end time.

Copying Shifts and Schedules

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Copying Shifts and Schedules

You can copy shifts and schedules to save time and ensure you have the schedule coverage that you need!

Using Schedule Templates

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Using Schedule Templates

Schedule templates allow you to create a daily or weekly schedule that is reusable.

How to use "Open Scheduling" with OpenShifts

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How to use "Open Scheduling" with OpenShifts

Schedule an OpenShift when you’d like a qualified employee to take the shift instead of assigning it to a specific person.

Tracking Employee Time
Time Tracker

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Time Tracker

The Time Tracker tool allows you to quickly compare scheduled shifts with actual clocked in hours.

Attendance Set Up

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Attendance Set Up

For first time attendance users who need help getting started. This video goes over the three types of ways employees can clock in and out, the attendance settings in the account, and the attendance tab within the tool.

Setting Up a Timeclock Terminal

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Setting Up a Timeclock Terminal

There are three ways you can setup a time clock terminal. You can set it up using a computer or laptop, a tablet (an iPad or an Android tablet), or an iPhone.

Review and Edit Time Sheets

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Review and Edit Time Sheets

Managers can review employees' time sheets to see where they clocked in and out from and make any needed adjustments.

Approve Time Sheets and Finalize Payroll

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Approve Time Sheets and Finalize Payroll

When your pay period has ended, you can configure and finalize your payroll to send to your payroll processor.

Communicating with Your Team
Managing WorkChat

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Managing WorkChat

WorkChat allows everyone at your workplace to send messages and images in real time without exchanging personal contact information.

Working with Employees and Positions
Creating Positions

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Creating Positions

Positions are used to tag employees and shifts to a particular duty or skill.

Adding Employees

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Adding Employees

Get your employees registered and engaged with your account by importing your employee list. Also learn how to setup the positions your employees can work and their hourly rates.

Positions View

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Positions View

Using Positions View helps save time finding the coverage you need while scheduling.

Adding Multiple Locations and Job Sites
Locations vs. Sites

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Locations vs. Sites

See the difference between the Location and Site features in When I Work to find out what option would work best for your business.

Job Sites & Locations Intro 1

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Job Sites & Locations Intro 1

There are two ways to indicate where a shift takes place: locations and job sites. Find out the difference and how they can save ou time.

Job Sites & Locations Intro 2

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Job Sites & Locations Intro 2

There are two ways to indicate where a shift takes place: locations and job sites. Find out the difference and how they can save ou time.

Multiple Locations

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Multiple Locations

The more locations you create, the more schedules that you have. And you can assign your employees to be on one schedule, some schedules, or all schedules.

Job Sites

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Job Sites

Job Sites come in handy for any business that dispatches employees or designates what area of a business an employee will be working.

Convert Job Sites to Locations

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Convert Job Sites to Locations

Growing businesses may find a Job Site has so much demand it has turned into a permanent Location. Here's how to do the conversion.

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