Get instant answers to commonly asked questions about When I Work.
- Getting Started With Scheduling
- Adding shifts to the schedule
- Copying Shifts and Schedules
- Sending Group Emails and Text Messages
- Publishing & Notifying Staff About the Schedule
- Changing the Start Day of the Week
- Editing an Employee's Availability Preferences
- Exporting Data
- Resetting a Forgotten Password
- Creating Multiple Locations/Schedules
- Inputting Unpaid Breaks/Lunches into Timesheets
- Setting up Time Clock & Attendance Without Scheduling
- Adding Time Clock & Attendance to Scheduling
- How to Select a Plan
- How does the 30-day Free Trial work?
- Updating Billing & Payment Information
- Transferring Ownership of Account
What do you need help with? Select a category below.
Help with employee scheduling and communication.Learn More
Help with employee time tracking and attendance.Learn More
People & Places
Help with setting up your employees, locations, positions, and job sites.Learn More
Help with paying for your account and updating your billing information.Learn More