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Where can I find my account ID?

From your

Applies to ,


Your account ID is displayed in the general app settings area of the When I Work web app. Your account ID is a number by default, but you are welcome to edit to your preference (i.e. company name).


  • Admins can view and edit the account ID.
  • Managers can view the account ID but cannot change it.
  • Supervisors and employees cannot view the account ID.

Viewing the account ID

  1. Hover over Gear, then select Settings General Settings.

    Your account ID is appears near the top of the page.
Updated on February 6, 2023

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