Related Articles

• Exporting Schedules

  From your Computer

  Exporting schedules from When I Work allows you to download a spreadsheet with your schedule information. Export schedules if you’d like to keep a record of them outside of When I Work. Schedule exports can be customized to fit your needs. Check out Can I Export My Data? for more...

• Hibernating Your Account

  From your Computer

  Hibernating a When I Work account allows you to temporarily deactivate it, suspending payments and removing users’ access to the account until it is reactivated. You might want to hibernate your account if your business is seasonal or you’d like to put your account on hold temporarily. Account & Billing...

• Attendance Settings Reference

  From your Computer

  Attendance settings control how employees clock in, payroll options, and Attendance notifications. You can edit Attendance settings at any time from the App Settings page. You must have manager or account holder access privileges to access the App Settings page. A manager can access the Payroll settings only if the account...

• Changing the Start Day of the Work Week

  From your Computer

  If you prefer to think of your week starting on a specific day, you can change the first day you see in the schedule. By default, When I Work sets the start day in the schedule to Sunday. You must be a manager or account holder to change the start...

• Can I Export My Data?

  From your Computer

  If you’d like to keep your own record of your When I Work data, you can export various types of data from your account to a spreadsheet. Use the following instructions to export the data you need from your When I Work account: Employees Payroll Shift requests Time off requests...

• Language Support

  From your Android phone, Computer, iPhone or iPad

  When I Work offers and supports our web and mobile applications in English. Platform Language Web English iOS English, Spanish¹ Android English ¹If you set your iPhone or iPad language to Spanish, the When I Work app translates to Spanish. The Customer Care team at When I Work provides support...