Overview

If you have previously opted out from SMS messages from When I Work, you can remove your number from the SMS blocklist and resume SMS delivery. Your phone number may have been blocklisted if you have replied STOP, UNSUBSCRIBE, CANCEL, END or QUIT to SMS messages from When I Work.

Removing your phone number from the blocklist allows you to receive TeamTxt messages from your employer as well as other SMS messages concerning your workplace.

Remove your phone number from blocklist

To resubscribe to SMS messages from When I Work, text START to 97685 from the mobile number entered in your profile. Message and data rates may apply.

Updated on February 16, 2023

Tagged: receive text receive text alerts mobile alerts resubscribe to mobile resubscribe to mobile alerts mobile alert preferences blocklist remove phone number from blocklist

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Setting Alert Preferences

From your Computer

Update your alert preferences to configure how you are automatically notified by When I Work. You can also set your alert preferences from your iOS device or Android device. For each alert, you can choose how you’d like to be notified: Email: Just like it sounds—we’ll send you an email. Mobile: If you’re...
Viewing Notifications

From your Computer

The notification area Notification in the top-left corner of the screen allows you to see what’s happened in your account while you were away. When you have unread notifications, the Notification displays the number of updates that you haven’t seen. Click Notification to see your notifications. Notifications are grouped into...
Setting Alert Preferences

From your iOS device

Update your alert preferences to customize how you’re automatically notified by When I Work. You can also set your alert preferences from your computer or Android device. For each alert, you can choose how you’d like to be notified: Email: Just like it sounds—we’ll send you an email. Mobile: If you’re logged in to the When I Work app on your iOS device, or Android device, you’ll be notified in the app. If you’re not logged in, we’ll send you a text message. If you have employee or supervisor level access, we’ll only send you alerts for the schedules that you belong to....
Setting Alert Preferences

From your Android device

Update your alert preferences to customize how you’re automatically notified by When I Work. You can also set alert preferences from your computer or iOS device. For each alert, you can choose how you’d like to be notified: Email: Just like it sounds—we’ll send you an email. Mobile: If you’re logged in to the When I Work app on your iOS device, or Android device, you’ll be notified in the app. If you’re not logged in, we’ll send you a text message. If you have employee or supervisor level access, we’ll only send you alerts for the schedules that you belong to....

When I Work Help Center

Remove Phone Number from Blocklist

Overview

Remove your phone number from blocklist

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Overview

Remove your phone number from blocklist

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Setting Alert Preferences

Viewing Notifications

Setting Alert Preferences

Setting Alert Preferences

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