Overview
When users bid on OpenShifts, use the When I Work Staff Scheduling app to process OpenShift requests from your iOS device.
You can also process OpenShift requests from your computer or Android device.
Considerations
- You must have supervisor, manager, or account holder access privileges to process employee requests. If you’re a supervisor, you can only process requests for employees that belong to your schedules.
- All requests have a status. Learn more about the different OpenShift Request Statuses.
Process OpenShift requests
You can process OpenShift requests on the Requests screen.
- From the When I Work Staff Scheduling app, tap the Shift Requests dashboard card.
- Tap OpenShifts.
- Tap the OpenShift request you want to process.
- Requests that require your approval are automatically moved to the top of the list.
- Requests with a Pending Approval tag need action from a supervisor, manager, or account holder.
- Select an employee to work the OpenShift.
- Tap Approve to assign the OpenShift.
