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Max Hours Enforcement Reference

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Max hours Enforcement enables you to enforce the maximum amount of hours each user can work per week when picking up OpenShifts. You can use this feature to:

  • Prevent users from taking too many OpenShifts or shift requests.
  • Control your workforce labor costs.

Max hours enforcement uses the Max Hours/Week setting in the user’s details. If you already have max hours set for all of your users, enabling this feature enforces those hours.


  • Scheduling + Attendance accounts use already worked hours plus scheduled hours for today and future days to enforce the max hour totals.
  • Scheduling only accounts use scheduled hours to enforce the max hour totals.
  • Max Hours Enforcement does not take into account any overtime hours.
  • Users can still be scheduled past their configured max hours.
  • Users with max hours set to 0 are not impacted by Max Hours Enforcement.
  • Users that might exceed their max hours do not see OpenShifts are not included on shift requests.


Configure Max Hours/Week

If you are creating your workplace from scratch or adding new users, you can add Max Hours/Week to each user’s profile by using the steps below. If you have many existing users that you need to update, we recommend exporting your users to a spreadsheet, then importing them again with max hours added.

  1. Hover over , then select Users.

  2. Click on the name of the user you would like to edit.
  3. Click Hourly Rates, then enter the amount of hours in the Max Hours / Week field.
  4. Click Save User to finish.

Enable Max Hours Enforcement

  1. Hover over , then select  General Settings.

  2. Click the toggle next to Max Hours Enforcement.
  3. Click Save near the top right corner of the page.
Updated on October 3, 2022

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