If your employee can’t make it to their shift, use the Shift Alert feature to quickly find a replacement. The first employee to accept the shift will be automatically assigned the shift to their schedule. You can initiate this from the Dashboard or from the Scheduler.
Finding a shift replacement from the dashboard
Use the Dashboard to replace an employee for a shift coming up within the next 12 hours. Click the Gear icon within the shift you want to find a replacement for and click Find Replacement within the pop up.
Click Find Replacement within the pop up.
Choose the employees you would like to nominate as a replacement and click Initiate Shift Alert.
Note: If an employee will go over time, you’ll see a number in red next to an employee’s name. That indicates how many hours of OT they will accumulate if they were to accept this shift.
Finding a shift replacement from the Scheduler
From the Scheduler, click on the shift you need to find a replacement for and select the Replace button in the shift pop up.
Choose the employees you would like to notify about the shift and click Initiate Shift Alert.