Finding a Replacement for a Shift

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Overview

If your employee can’t make it to their shift, use the Shift Alert feature to quickly find a replacement. The first employee to accept the shift will be automatically assigned the shift to their schedule. You can initiate this from the Dashboard or from the Scheduler.

You can also find a replacement from your iPhone or Android phone.

Finding a shift replacement from the dashboard

Use the Dashboard to replace an employee for a shift coming up within the next 12 hours. Click the Gear icon within the shift you want to find a replacement for and click Find Replacement within the pop up.

Click Find Replacement within the pop up.

Choose the employees you would like to nominate as a replacement and click Initiate Shift Alert.

Note: If an employee will go over time, you’ll see a number in red next to an employee’s name. That indicates how many hours of OT they will accumulate if they were to accept this shift.

Finding a shift replacement from the Scheduler

From the Scheduler, click on the shift you need to find a replacement for and select the Replace button in the shift pop up.

Choose the employees you would like to notify about the shift and click Initiate Shift Alert.

Updated on June 19, 2017

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